Research Article
The Influence of Work Motivation and Work Environment on Employee Loyalty at PT KAI (Persero) DAOP 5 Purwokerto
@INPROCEEDINGS{10.4108/eai.29-5-2025.2360853, author={Afra Ramadani Oktaviani and Retno Dwiyanti and Ugung Dwi Ario Wibowo and Dian Bagus Mitreka Satata}, title={The Influence of Work Motivation and Work Environment on Employee Loyalty at PT KAI (Persero) DAOP 5 Purwokerto }, proceedings={Proceedings of the 7th International Seminar on Psychology Universitas Muhammadiyah Purwokerto, ISPsy 2025, 29th May 2025, Purwokerto, Central Java, Indonesia}, publisher={EAI}, proceedings_a={ISPSY}, year={2025}, month={12}, keywords={work motivation work environment loyalty employees}, doi={10.4108/eai.29-5-2025.2360853} }- Afra Ramadani Oktaviani
Retno Dwiyanti
Ugung Dwi Ario Wibowo
Dian Bagus Mitreka Satata
Year: 2025
The Influence of Work Motivation and Work Environment on Employee Loyalty at PT KAI (Persero) DAOP 5 Purwokerto
ISPSY
EAI
DOI: 10.4108/eai.29-5-2025.2360853
Abstract
Employee loyalty is essential for ensuring a company’s operational stability and long-term sustainability. However, many organizations face challenges in maintaining high levels of loyalty. This study investigates the influence of work motivation and work environment on employee loyalty at PT KAI (Indonesian Railways) DAOP 5 Purwokerto. Using a quantitative approach and Simple Random Sampling, data were collected from 108 employees through questionnaires. The instruments included a loyalty scale (α = 0.803), a work motivation scale (α = 0.869), and a work environment scale (α = 0.930). Data were analyzed using multiple linear regression. The findings revealed a significant influence of work motivation and work environment on employee loyalty (F = 4.693, t = 6.655, p < 0.01). The coefficient of determination (R²) was 0.082, indicating that both factors contributed 8.2% to employee loyalty, while 91.8% was influenced by other factors not examined in this study.
