Proceedings of the 5th International Conference on Administration Science, ICAS 2023, 29 November 2023, Bandung, West Java, Indonesia

Research Article

Strategy For Improving the Competencies of Civil Service Police Unit Employees in South Tangerang City, Indonesia

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  • @INPROCEEDINGS{10.4108/eai.29-11-2023.2347807,
        author={Nefi Aris Ambar Asmara and Sabar  Gunawan and Gatot Sambas Junaedi},
        title={Strategy For Improving the Competencies of Civil Service Police Unit Employees in South Tangerang City, Indonesia},
        proceedings={Proceedings of the 5th International Conference on Administration Science, ICAS 2023, 29 November 2023, Bandung, West Java, Indonesia},
        publisher={EAI},
        proceedings_a={ICAS},
        year={2024},
        month={9},
        keywords={competency strategy training},
        doi={10.4108/eai.29-11-2023.2347807}
    }
    
  • Nefi Aris Ambar Asmara
    Sabar Gunawan
    Gatot Sambas Junaedi
    Year: 2024
    Strategy For Improving the Competencies of Civil Service Police Unit Employees in South Tangerang City, Indonesia
    ICAS
    EAI
    DOI: 10.4108/eai.29-11-2023.2347807
Nefi Aris Ambar Asmara1,*, Sabar Gunawan1, Gatot Sambas Junaedi2
  • 1: Polytechnic STIA LAN Bandung, Bandung, Indonesia
  • 2: West Java Civil service police Office, Bandung, Indonesia
*Contact email: nefi.arisambar@gmail.com

Abstract

Tangerang City Civil Service Police Unit (SATPOL PP) employees must have sufficient competence to carry out their daily work. This is in line with the increasing demands of society for the quality of work results and because of the increasing complexity of organizational tasks and functions. This research focuses on strategy for improving the competencies of civil service police Unit Employees in South Tangerang City, Indonesia, and aims to obtain a description of the conditions for implementing employee competency development, as well as mapping out strategies for increasing the fulfillment of the employee competencies. This research uses a descriptive method with a qualitative approach. The data collection techniques used are documentation studies and interviews used to get information from relevant informants. The research results show that the Office Unit has not developed the competence of its employees optimally because it is constrained by limited resources such as human resources, facilities, and budget. Development programs are also not implemented regularly, only limited to developing employee competencies in the form of on-the-job training based on current needs. Weak employee competency development planning is another cause of the weak development program, which is not one of the priorities stated in the strategic plan document.