Proceedings of the 5th International Conference on Administration Science, ICAS 2023, 29 November 2023, Bandung, West Java, Indonesia

Research Article

Improving the Local Government Performance: The Role of Digital Innovation and Digital Leadership

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  • @INPROCEEDINGS{10.4108/eai.29-11-2023.2347781,
        author={Neneng Sri Rahayu and Alih Aji Nugroho and Rima Ranintya Yusuf and Yumna Rizki Widowati},
        title={Improving the Local Government Performance: The Role of Digital Innovation and Digital Leadership},
        proceedings={Proceedings of the 5th International Conference on Administration Science, ICAS 2023, 29 November 2023, Bandung, West Java, Indonesia},
        publisher={EAI},
        proceedings_a={ICAS},
        year={2024},
        month={9},
        keywords={digital innovation digital leadership local government performance},
        doi={10.4108/eai.29-11-2023.2347781}
    }
    
  • Neneng Sri Rahayu
    Alih Aji Nugroho
    Rima Ranintya Yusuf
    Yumna Rizki Widowati
    Year: 2024
    Improving the Local Government Performance: The Role of Digital Innovation and Digital Leadership
    ICAS
    EAI
    DOI: 10.4108/eai.29-11-2023.2347781
Neneng Sri Rahayu1,*, Alih Aji Nugroho1, Rima Ranintya Yusuf1, Yumna Rizki Widowati1
  • 1: NIPA School of Administration Jakarta Campus, Jakarta, Indonesia
*Contact email: neneng.srirahayu@gmail.com

Abstract

The use of digital innovation in Indonesia has not been implemented optimally and is not evenly distributed across regional governments. Optimizing the application of digital innovation can be influenced by leadership style, where digital leadership is a concept that is able to describe a leader who is more modern and open in taking advantage of existing opportunities to improve service quality in the era of digitalization. Through theoretical analysis related to digital platform dimensions that can influence improving the quality of digitalization performance, as well as using qualitative research methods with a case study approach in West Java and Bali Provinces. It was found that both regions have shown active adoption of digital innovation which is influenced by the application of digital leadership styles in each region. The digital innovation created proves the ease with which people can obtain services, the availability of powerful digital innovation features, and the innovation's ability to integrate various data can be used as value in improving local government performance. However, the obstacles and challenges in utilizing digital innovation are not far from the security of public data and the costs that must be incurred, especially in increasing professional human resources in the development of the IT sector.