Proceedings of the 5th International Conference on Administration Science, ICAS 2023, 29 November 2023, Bandung, West Java, Indonesia

Research Article

Implementation of Coaching Using the GROW Model Approach in CPNS Training

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  • @INPROCEEDINGS{10.4108/eai.29-11-2023.2347777,
        author={Edah  Jubaedah and Tetty  Kurniati},
        title={Implementation of Coaching Using the GROW Model Approach in CPNS Training},
        proceedings={Proceedings of the 5th International Conference on Administration Science, ICAS 2023, 29 November 2023, Bandung, West Java, Indonesia},
        publisher={EAI},
        proceedings_a={ICAS},
        year={2024},
        month={9},
        keywords={coaching grow model pre-service training},
        doi={10.4108/eai.29-11-2023.2347777}
    }
    
  • Edah Jubaedah
    Tetty Kurniati
    Year: 2024
    Implementation of Coaching Using the GROW Model Approach in CPNS Training
    ICAS
    EAI
    DOI: 10.4108/eai.29-11-2023.2347777
Edah Jubaedah1,*, Tetty Kurniati1
  • 1: Politeknik STIA LAN Bandung, Bandung, Indonesia
*Contact email: edah.jubaedah@poltek.stialanbandung.ac.id

Abstract

This research aims to explain the implementation of the coaching model in the basic training for prospective civil servants, conducted at the Center for Training and Development of Competency for State Civil Apparatus (Puslatbang PKASN) under the National Institute of Public Administration (LAN). The research used a descriptive quantitative approach with a survey method involving students and alumni, particularly those participating in the Basic Leadership Training (Latsar) in the year 2022. The research findings revealed that coaching, employing the GROW model in Latsar CPNS, has been effectively implemented. Throughout each stage of the model, Widyaiswara, as a coach, has assisted Latsar participants in comprehending their goals, evaluating existing conditions, exploring alternative choices, and fostering commitment to achieving their desired outcomes from the actualization learning process. Despite the successful implementation of coaching in Latsar CPNS, there are still technical and non-technical challenges encountered, both by the coaches and the Latsar CPNS participants as coachees. Technical challenges in Latsar CPNS implementation are linked to the virtual coaching format, as the training utilizes a hybrid approach combining offline (outside the network) and online (virtual) patterns.