Research Article
Digital Leadership and Innovation in Local Government: The Case of Public Service Delivery in Sumedang District West Java
@INPROCEEDINGS{10.4108/eai.29-11-2023.2347612, author={Sait Abdullah and Muhamad Nur Afandi and Hendrikus T Gedeona and Rofi’ Ramadhona Iyoega}, title={Digital Leadership and Innovation in Local Government: The Case of Public Service Delivery in Sumedang District West Java}, proceedings={Proceedings of the 5th International Conference on Administration Science, ICAS 2023, 29 November 2023, Bandung, West Java, Indonesia}, publisher={EAI}, proceedings_a={ICAS}, year={2024}, month={9}, keywords={innovation public service delivery digital leadership mind-set}, doi={10.4108/eai.29-11-2023.2347612} }
- Sait Abdullah
Muhamad Nur Afandi
Hendrikus T Gedeona
Rofi’ Ramadhona Iyoega
Year: 2024
Digital Leadership and Innovation in Local Government: The Case of Public Service Delivery in Sumedang District West Java
ICAS
EAI
DOI: 10.4108/eai.29-11-2023.2347612
Abstract
Digitalisation of public service delivery is condition sine qu non in the era of industrial revolution. There is no single local government in Indonesia can escape from the disruption in technological development not to mention in Sumedang District. By conducting focus group discussion and interview several public officials in Sumedang District, our finding indicates that digital leadership is a significant factor in triggering the innovation in local government. It is important to investigate how local leader orchestrate innovation by spreading the idea of innovation and direct all officials in one direction to materialise the champion in local government innovation. Digital leadership in our finding is not related to the technical skill required by a leader but the digital mindset is more important to guide all sectors and actors in developing innovation. The spirit of digital leadership is essential in Sumedang District where the head of district is always in the front line in innovation and implementation of public service delivery.