Designing A Performance Management Model In The Regional Civil Service Agency Of West Java Province

In the era of development of the global and regional strategic environment, every government organization is required to be able to provide fast and precise services. One effort that can be made is through employee performance management which has an impact on organizational performance. The Regional Civil Service Agency (BKD) of West Java Province, as one of the government agencies with a large role in managing the field of personnel, education and training for West Java, always improves individual performance through performance management. This research aims to find out how performance management is implemented in BKD West Java Province. The research method used is a qualitative research method. The research informants included structural officials and functional officials at the West Java BKD. Data collection techniques were carried out through interviews and documentation studies. The results of the research show that the implementation of performance management in the West Java Province BKD has been implemented well, but the evaluation stage still needs to be improved. West Java Province BKD has not yet optimally followed up on the results of performance assessments through providing feedback. The impact if feedback is not given to employees, the performance improvement process will not run optimally.