Proceedings of the 2nd Lekantara Annual Conference on Public Administration, Literature, Social Sciences, Humanities, and Education, LePALISSHE 2022, 29 October 2022, Malang, East Java, Indonesia

Research Article

Supply Chain Management’s Effects on Business Performance and Competitive Advantage in the Healthcare Sector

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  • @INPROCEEDINGS{10.4108/eai.29-10-2022.2334025,
        author={Irwan  Moridu and Fitriani  Fitriani and La  Saudin},
        title={Supply Chain Management’s Effects on Business Performance and Competitive Advantage in the Healthcare Sector},
        proceedings={Proceedings of the 2nd Lekantara Annual Conference on Public Administration, Literature, Social Sciences, Humanities, and Education, LePALISSHE 2022, 29 October 2022, Malang, East Java, Indonesia},
        publisher={EAI},
        proceedings_a={LEPALISSHE},
        year={2023},
        month={7},
        keywords={management supply chain competitive advantage performance healthcare industry},
        doi={10.4108/eai.29-10-2022.2334025}
    }
    
  • Irwan Moridu
    Fitriani Fitriani
    La Saudin
    Year: 2023
    Supply Chain Management’s Effects on Business Performance and Competitive Advantage in the Healthcare Sector
    LEPALISSHE
    EAI
    DOI: 10.4108/eai.29-10-2022.2334025
Irwan Moridu1,*, Fitriani Fitriani1, La Saudin1
  • 1: Universitas Muhammadiyah Luwuk
*Contact email: irwanmoridu@gmail.com

Abstract

This study aims to evaluate supply chain management methods in relation to competitive advantage, supply chain management practices in relation to the performance of the healthcare industry, and competitive advantage and performance. This research method is a quantitative method. This study was carried out in a retailer. As many as 550 employees from the healthcare industry made up the study’s population. Simple random sampling was the sampling technique employed. Techniques for gathering data involved online surveys and social media. In this study, a Likert scale with a 1–5 rating scale was used as the assessment tool. Data analysis utilized the data processing technology SmartPLS and structural equation modeling (SEM). Validity, dependability, determination tests, and hypothesis testing are barriers to data processing. Supply chain management and competitive advantage are the study’s independent variables, and the performance of the healthcare sector is its dependent variable. The competitive advantage of products in the healthcare industry is directly and favorably impacted by supply chain management practices. Practices in supply chain management have a direct, favorable impact on how well the healthcare sector performs. The competitive advantage of Healthcare Industry products has a direct and positive impact on performance.