Proceedings of the 2nd Maritime Continent Fulcrum International Conference, MaCiFIC 2022, September 28-October 1, 2022, Tanjungpinang, Indonesia

Research Article

Management of Reputational Risk for Tourism on Penyengat Island, Indonesia

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  • @INPROCEEDINGS{10.4108/eai.28-9-2022.2328374,
        author={Jack F Adel and A  Uzaimi and Ardiansyah  Ardiansyah},
        title={Management of Reputational Risk for Tourism on Penyengat Island, Indonesia},
        proceedings={Proceedings of the 2nd Maritime Continent Fulcrum International Conference, MaCiFIC 2022, September 28-October 1, 2022, Tanjungpinang, Indonesia},
        publisher={EAI},
        proceedings_a={MACIFIC},
        year={2023},
        month={4},
        keywords={penyengat island observation interviews},
        doi={10.4108/eai.28-9-2022.2328374}
    }
    
  • Jack F Adel
    A Uzaimi
    Ardiansyah Ardiansyah
    Year: 2023
    Management of Reputational Risk for Tourism on Penyengat Island, Indonesia
    MACIFIC
    EAI
    DOI: 10.4108/eai.28-9-2022.2328374
Jack F Adel1,*, A Uzaimi1, Ardiansyah Ardiansyah1
  • 1: Raja Ali Haji Maritime University
*Contact email: jackfebriandadel@umrah.ac.id

Abstract

The goal of this study is to manage the risk to Penyengat Island Tourism's reputation. This study employs a qualitative research methodology. Data collection techniques include observation, interviews, and literature reviews. The study's findings are presented in the form of reputation risk management for Penyengat Island Tourism, establishing a tourism reputation first, then setting up a reputation risk management organization to recognize, quantify, and keep an eye on the reputation risk of Penyengat Island Tourism. The mechanism for managing the risk to Penyengat Island Tourism's reputation is discussed in the conclusion.