Proceedings of the 2nd Maritime Continent Fulcrum International Conference, MaCiFIC 2022, September 28-October 1, 2022, Tanjungpinang, Indonesia

Research Article

Urgency Of Public Service Mall Licensing Of Marine And Fisheries Business Entities

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  • @INPROCEEDINGS{10.4108/eai.28-9-2022.2328367,
        author={Suryadi  Suryadi and Moh.  Zeinudin and Muhammad  Aini and Ma’ruf  Akib and Marnia  Rani},
        title={Urgency Of Public Service Mall Licensing Of Marine And Fisheries Business Entities},
        proceedings={Proceedings of the 2nd Maritime Continent Fulcrum International Conference, MaCiFIC 2022, September 28-October 1, 2022, Tanjungpinang, Indonesia},
        publisher={EAI},
        proceedings_a={MACIFIC},
        year={2023},
        month={4},
        keywords={regional apparatus organization agency},
        doi={10.4108/eai.28-9-2022.2328367}
    }
    
  • Suryadi Suryadi
    Moh. Zeinudin
    Muhammad Aini
    Ma’ruf Akib
    Marnia Rani
    Year: 2023
    Urgency Of Public Service Mall Licensing Of Marine And Fisheries Business Entities
    MACIFIC
    EAI
    DOI: 10.4108/eai.28-9-2022.2328367
Suryadi Suryadi1,*, Moh. Zeinudin2, Muhammad Aini3, Ma’ruf Akib4, Marnia Rani1
  • 1: Universitas Maritim Raja Ali Haji
  • 2: Universitas Wiraraja
  • 3: Universitas Islam Kalimantan
  • 4: Universitas Muhammadiyah Kendari
*Contact email: suryadi@umrah.ac.id

Abstract

The processing of permit issuance by the One-Stop Investment and Integrated Services Agency (DPMPTSP), which must have a technical recommendation from the relevant Regional Apparatus Organization (OPD) before issuing documents because the permit results in the licensing process taking a long time, is the motivation for this research. Methods: Efficiency Theory is the theoretical framework used in this qualitative research. Observation, interview, and documentation are the collection methods. Meanwhile, the author used data collection techniques, data reduction, data presentation, and data analysis to draw conclusions. Results/Findings: The study findings show that public complaints about the need for more information technology facilities are still relatively low. For example, updating government websites that are rarely used, or perhaps distributing information brochures and, more specifically, disseminating information to the general public. Next we look at how the Licensing and Investment Agency builds institutional capacity to create a One Stop Integrated Investment Service. In addition, NPWP/taxes are not paid, notarial deeds are not renewed, and they do not fill in extensive business capital and long distances.