Urgency Of Public Service Mall Licensing Of Marine And Fisheries Business Entities

The processing of permit issuance by the One-Stop Investment and Integrated Services Agency (DPMPTSP), which must have a technical recommendation from the relevant Regional Apparatus Organization (OPD) before issuing documents because the permit results in the licensing process taking a long time, is the motivation for this research. Methods: Efficiency Theory is the theoretical framework used in this qualitative research. Observation, interview, and documentation are the collection methods. Meanwhile, the author used data collection techniques, data reduction, data presentation, and data analysis to draw conclusions. Results/Findings: The study findings show that public complaints about the need for more information technology facilities are still relatively low. For example, updating government websites that are rarely used, or perhaps distributing information brochures and, more specifically, disseminating information to the general public. Next we look at how the Licensing and Investment Agency builds institutional capacity to create a One Stop Integrated Investment Service. In addition, NPWP/taxes are not paid, notarial deeds are not renewed, and they do not fill in extensive business capital and long distances.