The Influence of Organizational Commitment, Transformational Leadership and Work Motivation through OCB on Performance in The Pratama Tax Office Jakarta Kalideres

Realization of tax acceptance as one of the main performance indicators (IKU) Tax Office (KPP) is very important in supporting state financing. Year 2017 and 2018 KPP Pratama Jakarta Kalideres can reach the realization of acceptance which is the target of 118.48% and 139.33%. In the year 2019 the realization of acceptance did not reach the target of 96.52%. From the results of the factor-factor studies that have not achieved the achievement of target acceptance is the organizational commitment (X1), transformational Leadership (X2) and Motivation (X3) through organizational citizenship behavior (OCB) (Y1) to Performance (Y2). The number of samples in this study was all KPP employees totaling 102 people. Data collection techniques are through internal data collection, interviews and questionnaires. Data analysis techniques using track analysis with SmartPLS processing software (Partial Least Square). The study concluded that an increase through understanding of organizational commitments, transformational leadership, and motivation would affect the OCB of employees who would influence improving KPP's performance. The results of this research can be a reference for the organization to understand the variables that affect the OCB as a material of study and evaluation for performance enhancement.