Proceedings of the 1st MICOSS Mercu Buana International Conference on Social Sciences, MICOSS 2020, September 28-29, 2020, Jakarta, Indonesia

Research Article

Rationalization of Digital Media in Developing Market Potential for Retail Products: Case Study in Welcoming Industry 5.0

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  • @INPROCEEDINGS{10.4108/eai.28-9-2020.2307360,
        author={Kusumah Arif Prihatna and Yoyoh  Hereyah},
        title={Rationalization of Digital Media in Developing Market Potential for Retail Products: Case Study in Welcoming Industry 5.0},
        proceedings={Proceedings of the 1st MICOSS Mercu Buana International Conference on Social Sciences, MICOSS 2020, September 28-29, 2020, Jakarta, Indonesia},
        publisher={EAI},
        proceedings_a={MICOSS},
        year={2021},
        month={5},
        keywords={rationalization entrepreneurship digital media concept of digital media marketing communication market potential development retail product industry 40 industry 50},
        doi={10.4108/eai.28-9-2020.2307360}
    }
    
  • Kusumah Arif Prihatna
    Yoyoh Hereyah
    Year: 2021
    Rationalization of Digital Media in Developing Market Potential for Retail Products: Case Study in Welcoming Industry 5.0
    MICOSS
    EAI
    DOI: 10.4108/eai.28-9-2020.2307360
Kusumah Arif Prihatna1,*, Yoyoh Hereyah2
  • 1: Bina Nusantara University, Indonesia
  • 2: Mercu Buana University, Indonesia
*Contact email: kusumah.arif@binus.ac.id

Abstract

Digital media is a form of technological advance in Industry 4.0 that entrepreneur can utilize it to reach customers. This research aims to analyze, describe, and explain the rationalization of various digital media usage in an integrated manner as a means of marketing communication in an effort to develop the market potential of a product in the current industrial environment with the possibility of enhancement to face industry 5.0. The research was conducted on the issue of the development of product market potential using Qualitative approach and Case Study method toward entrepreneurial firm in retail product. The findings are, the digital media as an important part of industry 4.0 have their respective roles and complement each other as marketing communication tools, and are used in an integrated way to provide information and attract customers. However, even though the industry is moving forward, the business in this case study has no preparation in welcoming industry 5.0 other than the usage of digital media and internet connection (IoT).