Research Article
Eatsy: A Web Based Food Ordering Platform for College Campuses
@INPROCEEDINGS{10.4108/eai.28-4-2025.2358056, author={Tamil Selvi R and Aakash T and Bhackya Bharathi M and Chandra Kumar A and Gowtham R and Pradeesh K}, title={Eatsy: A Web Based Food Ordering Platform for College Campuses}, proceedings={Proceedings of the 4th International Conference on Information Technology, Civil Innovation, Science, and Management, ICITSM 2025, 28-29 April 2025, Tiruchengode, Tamil Nadu, India, Part II}, publisher={EAI}, proceedings_a={ICITSM PART II}, year={2025}, month={10}, keywords={generative ai online food ordering chat assistance order management dynamic menu updates secure payments web application}, doi={10.4108/eai.28-4-2025.2358056} }- Tamil Selvi R
Aakash T
Bhackya Bharathi M
Chandra Kumar A
Gowtham R
Pradeesh K
Year: 2025
Eatsy: A Web Based Food Ordering Platform for College Campuses
ICITSM PART II
EAI
DOI: 10.4108/eai.28-4-2025.2358056
Abstract
Stress on-campus dining systems often are unable to appropriately address on-demand peak hour service levels leading to long wait lines, delay in order processing, and poor communication between consumer and provider to create inefficiency and dissatisfaction in service. In view of these issues, Eatsy was created as a full-fledged internet-based ordering system which will provide a seamless ordering solution to both students and vendors. The platform includes functionality for real-time chat support, daily menu updates, live order tracking, pre-order options, and several payment methods, enabling students to skip lines and vendors to streamline orders via an admin dashboard. Eatsy’s scalable web architecture and cloud-based database guarantee real-time synchronization of data, high availability and data integrity. Through testing and user feedback, we've seen massive improvements in the accuracy of orders, speed of service, and level of satisfaction, and we believe that Eatsy is the dependable and revolutionary answer for today's campus food services.
