
Research Article
HealHub: An AI- Powered Support System for Harassment and Abuse Recovery Across All Genders using Design Thinking Framework and Full Stack
@INPROCEEDINGS{10.4108/eai.28-4-2025.2357922, author={Akshaya B S and Aishwarya R and Adhithiya P S and Jyothisha S and M Lavanya and S R Janani}, title={HealHub: An AI- Powered Support System for Harassment and Abuse Recovery Across All Genders using Design Thinking Framework and Full Stack}, proceedings={Proceedings of the 4th International Conference on Information Technology, Civil Innovation, Science, and Management, ICITSM 2025, 28-29 April 2025, Tiruchengode, Tamil Nadu, India, Part I}, publisher={EAI}, proceedings_a={ICITSM PART I}, year={2025}, month={10}, keywords={ai-powered support system harassment and abuse recovery sentiment and emotion analysis survivor-centered platform trauma-informed care}, doi={10.4108/eai.28-4-2025.2357922} }
- Akshaya B S
Aishwarya R
Adhithiya P S
Jyothisha S
M Lavanya
S R Janani
Year: 2025
HealHub: An AI- Powered Support System for Harassment and Abuse Recovery Across All Genders using Design Thinking Framework and Full Stack
ICITSM PART I
EAI
DOI: 10.4108/eai.28-4-2025.2357922
Abstract
The importance of robust support systems for survivors of harassment and sexual violence has been increasingly highlighted in recent years. The traditional help services like medical, psychological, legal and policing are frequently impenetrable and survivors need to access these services on their own. This disunity, compounded by a lack of anonymity and psychological issues, often results in obstacles to essential help which means more often than not worse trauma is done. HealHub tackles these issues with the introduction of an AI-powered, unified mobile platform that brings critical services together in a secure and seamless way. Powered by AI, the platform offers personalized real-time guidance customized to each user, effectively alleviating the emotional and logistical hurdles. This centralized, data-enabled method increases both the privacy and accessibility in support of an intermediary ecosystem that overcomes chasms from previous systems. It also brings new tools to bear on long-term improvements for survivor care and recovery – encouraging trauma-informed strategies for empowering survivors and removing obstacles on their route to healing.