Research Article
End-To-End Development of a Robust Live Chat System for Real-Time Communication
@INPROCEEDINGS{10.4108/eai.28-4-2025.2357824, author={G. Gangadevi and Chirag Agrawal and Jignesh Chouhan and Gautam Verma}, title={End-To-End Development of a Robust Live Chat System for Real-Time Communication}, proceedings={Proceedings of the 4th International Conference on Information Technology, Civil Innovation, Science, and Management, ICITSM 2025, 28-29 April 2025, Tiruchengode, Tamil Nadu, India, Part I}, publisher={EAI}, proceedings_a={ICITSM PART I}, year={2025}, month={10}, keywords={real-time communication scalability security interactivity usability}, doi={10.4108/eai.28-4-2025.2357824} }- G. Gangadevi
Chirag Agrawal
Jignesh Chouhan
Gautam Verma
Year: 2025
End-To-End Development of a Robust Live Chat System for Real-Time Communication
ICITSM PART I
EAI
DOI: 10.4108/eai.28-4-2025.2357824
Abstract
Real-time interaction in social networks, collaborative work environments, and customer service operations is critical, but most systems have unsolved problems related to scalability, security, and interoperability. This work introduces the design and implementation of a chat application that allows real-time interaction, leveraging the capabilities of Python, Django, and WebSockets for real-time updates. The application promotes interactivity and responsiveness through one-to-one chats, group conversations, and broadcast capabilities. Scalability is achieved through optimization methods like load balancing, caching, and session-based encryption for enhanced security. Added user usability includes rich media sharing, multilingual capability, system-managed controls, and administrative dashboards with analytics. The solution aims to provide users with a reliable, versatile, and dynamically responsive high- performance system that chat platform users can depend on as their needs increase. The challenge is maintaining security while increasing interactivity.
