Proceedings of the 2nd Warmadewa International Conference on Science, Technology and Humanity, WICSTH 2022, 28-29 October 2022, Denpasar-Bali, Indonesia

Research Article

Implementing The Multimodal Communication Modes On Telegram Bot Elia

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  • @INPROCEEDINGS{10.4108/eai.28-10-2022.2328225,
        author={I Gusti Ngurah Adi  Rajistha and Dewa Ayu Kadek  Claria},
        title={Implementing The Multimodal Communication Modes On Telegram Bot Elia},
        proceedings={Proceedings of the 2nd Warmadewa International Conference on Science, Technology and Humanity, WICSTH 2022, 28-29 October 2022, Denpasar-Bali, Indonesia},
        publisher={EAI},
        proceedings_a={WICSTH},
        year={2023},
        month={4},
        keywords={multimodal communication; telegram bot; verbal mode; visual mode},
        doi={10.4108/eai.28-10-2022.2328225}
    }
    
  • I Gusti Ngurah Adi Rajistha
    Dewa Ayu Kadek Claria
    Year: 2023
    Implementing The Multimodal Communication Modes On Telegram Bot Elia
    WICSTH
    EAI
    DOI: 10.4108/eai.28-10-2022.2328225
I Gusti Ngurah Adi Rajistha1,*, Dewa Ayu Kadek Claria1
  • 1: Universitas Warmadewa, Denpasar, Bali, Indonesia
*Contact email: rajistha@warmadewa.ac.id

Abstract

Information related to lectures in a study program must be conveyed clearly and carried out regularly. Even though the information has been delivered routinely and centrally, students sometimes miss the announcement. This condition causes the need for a more effective method of accommodating FAQs (frequently asked questions) so that students can find information related to lectures, proposal exams, thesis exams, and other information related to study programs. This study aims to implement four essential components in the multimodal communication model in conveying information in the English Literature Study Program, Faculty of Letters, Universitas Warmadewa in providing fast and accurate information. This research is field research located in the English Literature Study Program, Faculty of Letters, University of Warmadewa. The data sources are documents and policies in the English Literature Study Program. Data were collected from academic guidelines, proposal & thesis guidebooks, academic calendars, curriculum, and other documents that support the educational process at the English Literature Study Program. FAQs were collected through interviews with the Head of the English Literature Study Program. This study shows the use of textual modes organized in categories to connect commands and information in the database.