Research Article
Perceived Performance Management Fairness, Affective Organizational Commitment, and Burnout Towards Organizational Citizenship Behavior
@INPROCEEDINGS{10.4108/eai.27-7-2021.2316848, author={Yosseane Widia Kristi and Aryana Satrya}, title={Perceived Performance Management Fairness, Affective Organizational Commitment, and Burnout Towards Organizational Citizenship Behavior}, proceedings={Proceedings of the 4th International Conference on Economics, Business and Economic Education Science, ICE-BEES 2021, 27-28 July 2021, Semarang, Indonesia}, publisher={EAI}, proceedings_a={ICE-BEES}, year={2022}, month={3}, keywords={performance management system perceived performance management fairness affective organizational commitment organizational citizenship behavior burnout}, doi={10.4108/eai.27-7-2021.2316848} }- Yosseane Widia Kristi
Aryana Satrya
Year: 2022
Perceived Performance Management Fairness, Affective Organizational Commitment, and Burnout Towards Organizational Citizenship Behavior
ICE-BEES
EAI
DOI: 10.4108/eai.27-7-2021.2316848
Abstract
Performance management system has been recommended as an alternative to develop employees. Using organizational justice theory, this study investigates how perceived fairness in the performance management system and affective organizational commitment affect burnout and employee’s organizational citizenship behavior at a major public accounting firm located in Jakarta. The firm has just been recently implementing new performance management system. Responses using online questionnaire were collected from 336 employees, who have been working for at least three years at Partners&Co Public Accounting Firm. Data was analyzed using Lisrel Structural Equation Modelling. The result shows a positive relationship among employee perception on the performance management fairness and affective organizational commitment to organizational citizenship behavior. The employees have experienced more burnout when performance management fairness was perceived as low and the employees have less affectively committed to the company. However, burnout did not function as mediation variable on the relationship between perceived performance management fairness and affective organizational commitment towards organizational citizenship behavior. Companies need to designed and implement performance management system with fair outcomes, procedure, and treatment.