Research Article
ELIA’s Responses to Directives Delivered by Students
@INPROCEEDINGS{10.4108/eai.27-10-2023.2352806, author={I Gusti Ngurah Adi Rajistha and Dewa Ayu Kadek Claria}, title={ELIA’s Responses to Directives Delivered by Students}, proceedings={Proceedings of the 3rd Warmadewa International Conference on Science, Technology, and Humanity, WICSTH 2023, 27-28 October 2023, Denpasar-Bali, Indonesia}, publisher={EAI}, proceedings_a={WICSTH}, year={2025}, month={4}, keywords={chatbot elia responses to directives}, doi={10.4108/eai.27-10-2023.2352806} }- I Gusti Ngurah Adi Rajistha
Dewa Ayu Kadek Claria
Year: 2025
ELIA’s Responses to Directives Delivered by Students
WICSTH
EAI
DOI: 10.4108/eai.27-10-2023.2352806
Abstract
The use of chatbots is very widespread nowadays, even chatbots have been integrated with AI. On the other hand, AI development is not cheap so database-based chatbots are the second choice. To develop a chatbot that can communicate is not easy. There is a directive process from the user and a response from the chatbot accordingly. This research examines the chatbot's response, ELIA, to the directive strategies students use to obtain information. The data collection method used is a recording technique through the ELIA admin system so that all conversations between students and ELIA can be stored safely. The analysis was carried out by adjusting the keywords and responses given by ELIA. based on the results of the study, it can be seen that ELIA can very well provide a positive response to the directives submitted by students, which is around 94%. However, there are still 6% negative responses submitted due to unavailable information and typing errors when doing directives.
