Research Article
The Effect of Perceived Overqualification on Employees’ Organizational Citizenship Behaviour——The Mediation of Organization-Based Self-Esteem and the Moderated of Psychological Entitlement
@INPROCEEDINGS{10.4108/eai.27-10-2023.2341963, author={Biaobin Yan and Jiaqi Wen and Menghua Liu and Weimei Zeng and Ying Ma}, title={The Effect of Perceived Overqualification on Employees’ Organizational Citizenship Behaviour------The Mediation of Organization-Based Self-Esteem and the Moderated of Psychological Entitlement}, proceedings={Proceedings of the 4th International Conference on Economic Management and Big Data Applications, ICEMBDA 2023, October 27--29, 2023, Tianjin, China}, publisher={EAI}, proceedings_a={ICEMBDA}, year={2024}, month={1}, keywords={perceived overqualification; organizational citizenship behaviour; organization-based self-esteem; psychological entitlement}, doi={10.4108/eai.27-10-2023.2341963} }- Biaobin Yan
Jiaqi Wen
Menghua Liu
Weimei Zeng
Ying Ma
Year: 2024
The Effect of Perceived Overqualification on Employees’ Organizational Citizenship Behaviour——The Mediation of Organization-Based Self-Esteem and the Moderated of Psychological Entitlement
ICEMBDA
EAI
DOI: 10.4108/eai.27-10-2023.2341963
Abstract
From the perspectives of organizational self-esteem and psychological entitlement, this survey explores the effect of perceived overqualification on organizational citizenship behaviour. A sample of 213 employees completed measures of Scale of Perceived Overqualification, scale of organizational citizenship behaviour, scale of organization-based self-esteem scale and psychological entitlement. The results indicate: (1) POQ negatively affects employees' OCB at the significant level; (2) OBSE mediates the relationship between employees' POQ and OCB; (3) Psychological privilege moderates the relationship between POQ and OBSE, with higher psychological privilege strengthening the negative impact of POQ on OBSE; (4) Psychological privilege also significantly moderates the mediating impact of OBSE between POQ and OCB. When employees have higher psychological entitlement, the negative influence of POQ on OCB through OBSE is amplified.
