Research Article
Model of Improving Organizational Citizenship Behavior Lecturer Based on Organizational Commitment, Organizational Culture, and Job Satisfaction in Private Universities in Bandung
@INPROCEEDINGS{10.4108/eai.26-9-2020.2302772, author={Mochamad Vrans Romi and Abdul Ahmad Hafidh N and Asep Kurniawan and Sofia Windiarti}, title={Model of Improving Organizational Citizenship Behavior Lecturer Based on Organizational Commitment, Organizational Culture, and Job Satisfaction in Private Universities in Bandung}, proceedings={Proceedings of The International Conference on Environmental and Technology of Law, Business and Education on Post Covid 19, ICETLAWBE 2020, 26 September 2020, Bandar Lampung, Indonesia}, publisher={EAI}, proceedings_a={ICETLAWBE}, year={2020}, month={12}, keywords={organizational citizenship behavior organizational commitment organizational culture job satisfaction}, doi={10.4108/eai.26-9-2020.2302772} }- Mochamad Vrans Romi
Abdul Ahmad Hafidh N
Asep Kurniawan
Sofia Windiarti
Year: 2020
Model of Improving Organizational Citizenship Behavior Lecturer Based on Organizational Commitment, Organizational Culture, and Job Satisfaction in Private Universities in Bandung
ICETLAWBE
EAI
DOI: 10.4108/eai.26-9-2020.2302772
Abstract
Problems related to improving organizational citizenship behavior are also important to be reviewed in the world of education, especially in order to improve the quality of services provided to students. This research has the aim to analyze the improvement of organizational citizenship behavior through organizational commitment, organizational culture, and job satisfaction. This research is a quantitative study with 415 Lecturers from 21 Private Universities in Bandung who were sampled in this study and taken using random sampling proportional techniques, data analysis techniques using structural Equation Modelling (SEM) using AMOS. The results showed there was a positive influence of organizational culture on job satisfaction, job satisfaction had a positive effect on organizational citizenship behavior, organizational culture has a positive impact on the organization's commitment, the organization's commitment to organizational citizenship behavior, and job satisfaction positively affects the organization's commitment to. It can then be suggested that the increasing commitment of the organization, organizational culture, and job satisfaction will have an impact on the improvement of the lecturer's organizational citizenship behavior.
