Proceedings of The International Conference on Environmental and Technology of Law, Business and Education on Post Covid 19, ICETLAWBE 2020, 26 September 2020, Bandar Lampung, Indonesia

Research Article

The Influence of Account Officer Development on the Smoothness of Murabahah Financing Returns (Case Study at Bank Syariah Mandiri, Bandar Lampung, Indonesia)

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  • @INPROCEEDINGS{10.4108/eai.26-9-2020.2302680,
        author={Hendra  Novian},
        title={The Influence of Account Officer Development on the Smoothness of Murabahah Financing Returns  (Case Study at Bank Syariah Mandiri, Bandar Lampung, Indonesia)},
        proceedings={Proceedings of The International Conference on Environmental and Technology of Law, Business and Education on Post Covid 19, ICETLAWBE 2020, 26 September 2020, Bandar Lampung, Indonesia},
        publisher={EAI},
        proceedings_a={ICETLAWBE},
        year={2020},
        month={12},
        keywords={account officer sharia banking business},
        doi={10.4108/eai.26-9-2020.2302680}
    }
    
  • Hendra Novian
    Year: 2020
    The Influence of Account Officer Development on the Smoothness of Murabahah Financing Returns (Case Study at Bank Syariah Mandiri, Bandar Lampung, Indonesia)
    ICETLAWBE
    EAI
    DOI: 10.4108/eai.26-9-2020.2302680
Hendra Novian1,*
  • 1: Graduate Program of Raden Intan Lampung Islamic State University, Indonesia
*Contact email: hnfarras@gmail.com

Abstract

The banking sector is very important for the progress of the country. This is because banks have financing products which are one of the most important sources of funds for any type of business, especially, the banking business is growing and entering the sharia banking business. The syari'ah banking system offers bank financing options that are more profitable for the small and medium business sector. but still have the risk of failure to return financing. This research was conducted at Bank Mandiri Syariah, Bandar Lampung City, Indonesia. The study was conducted to see whether the guidance of the Account Officer has an influence on the return of financing by customers. The results showed that coaching by the Account Officer had an effect on returns by customers in Bank Mandiri Syariah, Bandar Lampung City.