Will Digital Operations Management Improve industry 4.0?

The rapid development of science and technology has brought about changes in the economic field. The era of digitalization is a new challenge that must be ready to be faced so that collaboration between companies and supply chain segments becomes an important element that must be a top priority. The company became the most important subject in the digitalization era, especially in the effort to sustain the company. The purpose of this research is to analyse the impact of the application of digital operations management that will improve company performance in the industry 4.0 era. The research approach for this study is a quantitative approach with descriptive methods. The population in this study is the operations manager of Jakarta with a sample of 70 respondents. Data collection used were interviews, observation, and documentation. Research data were processed using SEM-GSCA (Generalized Structural Component Analysis). The results showed that digital operations management and innovation contributed positively and significantly effect to the sustainability business. Then digital operations management contributes positively to innovation. Finally, digital operation management has a positive and significant effect on business transparency through innovation activities.