Proceedings of the 3rd International Conference on Environmental Risks and Public Health, ICER-PH 2018, 26-27, October 2018, Makassar, Indonesia

Research Article

Patient Safety Culture in Makassar City General Hospital

Download39 downloads
  • @INPROCEEDINGS{10.4108/eai.26-10-2018.2288609,
        author={Adelia  Mangilep and Mitra Dewi Ferarry},
        title={Patient Safety Culture in Makassar City General Hospital},
        proceedings={Proceedings of the 3rd International Conference on Environmental Risks and Public Health, ICER-PH 2018, 26-27, October 2018, Makassar, Indonesia},
        publisher={EAI},
        proceedings_a={ICER-PH},
        year={2019},
        month={11},
        keywords={culture; patient safety; hospital},
        doi={10.4108/eai.26-10-2018.2288609}
    }
    
  • Adelia Mangilep
    Mitra Dewi Ferarry
    Year: 2019
    Patient Safety Culture in Makassar City General Hospital
    ICER-PH
    EAI
    DOI: 10.4108/eai.26-10-2018.2288609
Adelia Mangilep1,*, Mitra Dewi Ferarry2
  • 1: Lecturer, Hasanuddin University, Makassar, Indonesia
  • 2: Student, Hasanuddin University, Makassar, Indonesia
*Contact email: adelia.ady@unhas.ac.id

Abstract

This study is based on patient safety incidents at Makassar City Hospital as much as 39 cases since 2017. This research aims to determine the description of Patient Safety Culture at Makassar City Hospital. The type of research used in this study is quantitative research with cross-sectional approach. The population is medical and nursing service officers. Sampling method in this study is proportional random sampling with a large sample of 100 from 334. The data collection tool is a patient safety culture questionnaire based on the Hospital Survey on Patient Safety Culture questionnaire. The results showed that most dimensions of patient safety culture in Hospital of Makassar City were positive with the highest dimension found in dimension of the management support for the patient safety of 95% and teamwork within units of 94.1%, while the lowest dimension was in dimension of staffing of 19%, nonpunitive response to error of 38% and frequency of events reported of 40%. The advice to the hospital is to arrange a recording and reporting system and improve the monitoring function of each patient safety incident, to health workers eliminate the culture of mutual blame and cornering, improve and familiarize the culture of incident reporting.