Research Article
Online Dispute Resolution as Future Dispute Settlement in Indonesia
@INPROCEEDINGS{10.4108/eai.26-1-2019.2283268, author={S Yuniarti}, title={Online Dispute Resolution as Future Dispute Settlement in Indonesia}, proceedings={The 1st Workshop on Multimedia Education, Learning, Assessment and its Implementation in Game and Gamification in conjunction with COMDEV 2018, Medan Indonesia, 26th January 2019, WOMELA-GG}, publisher={EAI}, proceedings_a={WOMELA-GG}, year={2019}, month={4}, keywords={alternative dispute resolution (adr) online dispute resolution (odr) dispute}, doi={10.4108/eai.26-1-2019.2283268} }- S Yuniarti
Year: 2019
Online Dispute Resolution as Future Dispute Settlement in Indonesia
WOMELA-GG
EAI
DOI: 10.4108/eai.26-1-2019.2283268
Abstract
As part of sustainable development, Alternative Dispute Resolution (ADR) gives citizen more legal access than court system. Using the information technology, Online Dispute Resolution (ODR) raised as a variant of ADR. ODR is believed as a system that resolve dispute effectively, efficiently, and able to resolve cross-border dispute. In the beginning of its development, the ODR was identical to resolving disputes between consumer and business actor. However, in many countries, ODR is applied to other types of dispute. In accordance with achieve sustainable development goals on peace, justice and strong community, Indonesia needs to aknowledge ODR on Indonesia legal system. This paper is normative legal research that found ODR has not covered by a specific regulation. However, ODR has been applied to resolve the dispute in Indonesia. Therefore, to provide a legal certanity, Indonesia needs to set up both ODR regulation and system