English Function by Waiters and Waitress at Flames Cafe and Restaurant in Sanur Area

The study aims to analyze the types of English function between the foreigners tourist and staff by utilising theory of the function of language proposed by Halliday and function of English by Jones. The data were collected from the conversation between waiters and waitress at Restaurant with guest. This study is designed by using descriptive qualitative approach which are all of the data are collected and classified based on the function of English and English expression. The results show that English used by waiters and waitress at Flames Cafe and Restaurant Sanur area, are: greeting, inviting someone, suggesting, giving information, requesting, apologizing, thanking, saying goodbye. They used communicative function verbal or directly and their more practice using English when they give services, because all the staff using expression with good English and say it politely and clearly. Thus, it can be concluded that most of function of English and their expressions used mostly out of rule. Also, the sentence that they used is ungrammatical, however, the point of their conversation while serving those guests can be recognizable.