Proceedings of the 1st International Conference on Environmental Governance, ICONEG 2019, 25-26 October 2019, Makassar, South Sulawesi, Indonesia

Research Article

Implementation of E-Government in Health Service Innovation Based on Sikeroki Program in Bontomarannu Health Center of Gowa Regency

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  • @INPROCEEDINGS{10.4108/eai.25-10-2019.2301964,
        author={Nur Muliasari MS and Ilham Nur Pratama Rahman and Hamrun  Hamrun and Ahmad  Taufik},
        title={Implementation of E-Government in Health Service Innovation Based on Sikeroki Program in Bontomarannu Health Center of Gowa Regency},
        proceedings={Proceedings of the 1st International Conference on Environmental Governance, ICONEG 2019, 25-26 October 2019, Makassar, South Sulawesi, Indonesia},
        publisher={EAI},
        proceedings_a={ICONEG},
        year={2020},
        month={10},
        keywords={electronic government health services sikeroki},
        doi={10.4108/eai.25-10-2019.2301964}
    }
    
  • Nur Muliasari MS
    Ilham Nur Pratama Rahman
    Hamrun Hamrun
    Ahmad Taufik
    Year: 2020
    Implementation of E-Government in Health Service Innovation Based on Sikeroki Program in Bontomarannu Health Center of Gowa Regency
    ICONEG
    EAI
    DOI: 10.4108/eai.25-10-2019.2301964
Nur Muliasari MS1,*, Ilham Nur Pratama Rahman1, Hamrun Hamrun1, Ahmad Taufik1
  • 1: Universitas Muhammadiyah Makassar, Indonesia
*Contact email: muliasarimsnur@gmail.com

Abstract

In this fourth century industrial Revolution, the government service system given to the public was time to integrate the digital or electronic world in the form of public service. This research is discussed about how the application of electronic government in the innovation of health services based on the program Sikeroki in Bontomarannu district medical center. This research uses qualitative descriptive methodology. The results of this research can be concluded that (1) the application of electronic government in the Innovation based health services Sikeroki program at Bontomarannu district medical center. Includes 3 types of electronic Government, namely (a) Publish, in the terms of publicizing Sikeroki program through website (b) Interact in the terms of interacting Sikeroki this program involving Chating robot, (c) Transact, for the service Transact in Sikeroki program does not exist. (2) Problem of implementation of electronic Government in health service innovations based on Sikeroki program at Bontomarannu District medical center of Gowa There are several obstacles, namely, Internet network that is not smooth, limited use of communication technology by the community, and society is not familiar with the service system based online.