Research Article
Effect of Dual Role Conflict (Work Family Conflict, Workload and Job Stress) on the Performance of Employees of PT Bank Negara Indonesia (Persero) Tbk Pare-pare
@INPROCEEDINGS{10.4108/eai.25-10-2019.2295363, author={Nurdjanah Hamid and Wahda Wahda and Samsinar Samsinar}, title={Effect of Dual Role Conflict (Work Family Conflict, Workload and Job Stress) on the Performance of Employees of PT Bank Negara Indonesia (Persero) Tbk Pare-pare}, proceedings={Proceedings of the 4th International Conference on Accounting, Management, and Economics, ICAME 2019, 25 October 2019, Makassar, Indonesia}, publisher={EAI}, proceedings_a={ICAME}, year={2020}, month={6}, keywords={multiple roles workload employee performance}, doi={10.4108/eai.25-10-2019.2295363} }- Nurdjanah Hamid
Wahda Wahda
Samsinar Samsinar
Year: 2020
Effect of Dual Role Conflict (Work Family Conflict, Workload and Job Stress) on the Performance of Employees of PT Bank Negara Indonesia (Persero) Tbk Pare-pare
ICAME
EAI
DOI: 10.4108/eai.25-10-2019.2295363
Abstract
The aim of this research is to determine the impact of multiple role conflicts, such as work-family, workload, and work stress, on the performance of female staffs at PT. Bank Negara Indonesia (Persero) in Pare-pare. The data collected in this study is quantitative and qualitative and were analyzed by using path analysis. This study demonstrates that both multiple role conflicts and workload directly affected work-related stress on the female employees. The correlation between the two variables suggests that increase in workload is directly aligned to the work stress of female employees. Moreover, direct work stress influences the female employees’ performance negatively which means as the work stress increases, the performance would decrease.
