Proceedings of the 3rd International Conference on ICT for Digital, Smart, and Sustainable Development, ICIDSSD 2022, 24-25 March 2022, New Delhi, India

Research Article

An Interactive Voicebot Using Rasa Framework For Migrant Workers

Download256 downloads
  • @INPROCEEDINGS{10.4108/eai.24-3-2022.2319009,
        author={Jyoti  Arora and Sonalika  Roy and Vandita  Sharan and Yogita  Yogita and Yashtika  Kakkar},
        title={An Interactive Voicebot Using Rasa Framework For Migrant Workers},
        proceedings={Proceedings of the 3rd International Conference on ICT for Digital, Smart, and Sustainable Development, ICIDSSD 2022, 24-25 March 2022, New Delhi, India},
        publisher={EAI},
        proceedings_a={ICIDSSD},
        year={2023},
        month={5},
        keywords={voice bots; chatbot; human welfare; artificial intelligence migrant workers},
        doi={10.4108/eai.24-3-2022.2319009}
    }
    
  • Jyoti Arora
    Sonalika Roy
    Vandita Sharan
    Yogita Yogita
    Yashtika Kakkar
    Year: 2023
    An Interactive Voicebot Using Rasa Framework For Migrant Workers
    ICIDSSD
    EAI
    DOI: 10.4108/eai.24-3-2022.2319009
Jyoti Arora1,*, Sonalika Roy2, Vandita Sharan2, Yogita Yogita2, Yashtika Kakkar2
  • 1: Dept. of Information Technology, MSIT, Affiliated to GGSIPU, Delhi, India
  • 2: Graduate, Dept. of Information Technology, MSIT, Affiliated to GGSIPU, Delhi, India
*Contact email: joy.arora@gmail.com

Abstract

During the pandemic, one thing that came to light and finally received long-overdue attention was the plight of migrant workers in India. This section of society lacks majorly in terms of resources. To help them, this paper focuses upon one such resource called the MiWo Voicebot. This unique voice bot is an AI Voice Bot that focuses on migrant workers and the problems they face. It focuses on areas such as their constitutional rights, labor laws, organizations, and NGOs that can help these workers. The voice bot can be extended to be multilingual which can cater to the needs of a very diverse section of the workers. MiWo aims to increase the quality of life these workers have and give them an option to know how to access their rights or get help when required from the right place.