Proceedings of the 4th International Conference on Informatization Economic Development and Management, IEDM 2024, February 23–25, 2024, Kuala Lumpur, Malaysia

Research Article

Methods for Identifying and Controlling Weak Links in the Supplier's Product Guarantee Capability

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  • @INPROCEEDINGS{10.4108/eai.23-2-2024.2345919,
        author={Tiefei  Ma and Jie  Dong and Han  Jiang and Xiang  Gao},
        title={Methods for Identifying and Controlling Weak Links in the Supplier's Product Guarantee Capability},
        proceedings={Proceedings of the 4th International Conference on Informatization Economic Development and Management, IEDM 2024, February 23--25, 2024, Kuala Lumpur, Malaysia},
        publisher={EAI},
        proceedings_a={IEDM},
        year={2024},
        month={5},
        keywords={engineering capability risk radar chart supplier defect identification maturity},
        doi={10.4108/eai.23-2-2024.2345919}
    }
    
  • Tiefei Ma
    Jie Dong
    Han Jiang
    Xiang Gao
    Year: 2024
    Methods for Identifying and Controlling Weak Links in the Supplier's Product Guarantee Capability
    IEDM
    EAI
    DOI: 10.4108/eai.23-2-2024.2345919
Tiefei Ma1, Jie Dong1, Han Jiang1, Xiang Gao1,*
  • 1: Systems Engineering Research Institute
*Contact email: gxiang199710@163.com

Abstract

Under the background of the transformation of quality management mode, in order to build a unified system framework of product assurance capability of suppliers at all levels, a method to identify the weak links of product assurance capability of suppliers is proposed. Firstly, the evaluation index system of product assurance capability is constructed from the perspective of the whole process and all elements, and the corresponding quantitative analysis method is given. In order to improve the scientificity of the analysis process, the characteristics of maturity level are refined, and the quantitative method of expert opinion weight coefficient based on compatibility analysis is proposed, which breaks through the limitation of traditional expert weight. Finally, aiming at defect recognition, a method of drawing risk radar map is proposed based on risk perspective. The example shows that the method proposed in this paper can effectively analyze the defects of supplier's engineering capability, and provide a strong basis for its continuous process improvement.