Proceedings of the 1st International Conference on Artificial Intelligence, Communication, IoT, Data Engineering and Security, IACIDS 2023, 23-25 November 2023, Lavasa, Pune, India

Research Article

Exploring the User Experience Model of Online Teaching Platforms in the Post-Pandemic Era

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  • @INPROCEEDINGS{10.4108/eai.23-11-2023.2343195,
        author={Wang  Mei and Siva Shankar Ramasamy and Ahmad Yahya Dawod and Yu  Xi},
        title={Exploring the User Experience Model of Online Teaching Platforms in the Post-Pandemic Era},
        proceedings={Proceedings of the 1st International Conference on Artificial Intelligence, Communication, IoT, Data Engineering and Security, IACIDS 2023, 23-25 November 2023, Lavasa, Pune, India},
        publisher={EAI},
        proceedings_a={IACIDS},
        year={2024},
        month={3},
        keywords={post-pandemic era online teaching platforms tam user experience model},
        doi={10.4108/eai.23-11-2023.2343195}
    }
    
  • Wang Mei
    Siva Shankar Ramasamy
    Ahmad Yahya Dawod
    Yu Xi
    Year: 2024
    Exploring the User Experience Model of Online Teaching Platforms in the Post-Pandemic Era
    IACIDS
    EAI
    DOI: 10.4108/eai.23-11-2023.2343195
Wang Mei1,*, Siva Shankar Ramasamy1, Ahmad Yahya Dawod1, Yu Xi2
  • 1: International College of Digital Innovation-Chiang Mai University, Chiang Mai, Thailand
  • 2: University Of Stirling, (Chengdu University), Chengdu, China
*Contact email: wang_mei@cmu.ac.th

Abstract

Online teaching is inevitable during covid and post covid pandemic situations. Schools, teachers, students and parents faced lot of issues in accessing, using, evaluating the performances for the current and future references. This research addresses the issues of inadequate user experience and the lack of a user experience model in the construction of online teaching platforms, Chao Xing. Drawing from the content structure of user experience, relevant theoretical models, and the functionalities and characteristics of online teaching platforms, a user experience model for the Chao Xing Online Teaching Platform is formulated. This article tried to use Teacher Assessment Model and User Acceptance Technology to navigate the users and experiences. The goal is to help Chao Xing Teaching Platform developers improve design and development, prioritize user experience, and enhance construction standards, ultimately creating a superior and satisfying online teaching experience for users.