Research Article
Design of Supply Chain Management Improvement Based on Maturity Level Measurement (Case study Company X)
@INPROCEEDINGS{10.4108/eai.23-11-2022.2341535, author={Tan Amelia Melina and Tota Simatupang}, title={Design of Supply Chain Management Improvement Based on Maturity Level Measurement (Case study Company X)}, proceedings={Proceedings of the International Conference on Sustainable Engineering, Infrastructure and Development, ICO-SEID 2022, 23-24 November 2022, Jakarta, Indonesia}, publisher={EAI}, proceedings_a={ICO-SEID}, year={2023}, month={12}, keywords={maturity assessment maturity level supply chain management supply chain maturity supply chain maturity assessment}, doi={10.4108/eai.23-11-2022.2341535} }- Tan Amelia Melina
Tota Simatupang
Year: 2023
Design of Supply Chain Management Improvement Based on Maturity Level Measurement (Case study Company X)
ICO-SEID
EAI
DOI: 10.4108/eai.23-11-2022.2341535
Abstract
Nowadays, supply chain is not only a part of a company, but also an advantage that might be used to increase customers’ satisfaction and loyalty. The capability of supply chain management to fulfill this need to be evaluated and this can be done by measuring its supply chain maturity. The object of this research is Company X. The method used is the supply chain maturity model from Lockamy & McCormack (2004), which is based on four core business processes in supply chain, such as procurement, production, distribution, and planning, and maturity will be categorized starting from level 1 to level 5. Based on the measurements, the procurement, production, distribution, and planning business processes are still at level 2 and hence the overall maturity is at 2 (defined).With this result, Company X needs some improvements, and the proposed improvements are in the design of information system and performance measurement