Proceedings of the First International Conference of Science, Engineering and Technology, ICSET 2019, November 23 2019, Jakarta, Indonesia

Research Article

The Implementation of Soft System Methodology (SSM) for Systems Development in Organizations (Study Case: The Development of Tourism Information System in Palembang City)

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  • @INPROCEEDINGS{10.4108/eai.23-11-2019.2301495,
        author={Sandfreni  Sandfreni and Fransiskus  Adikara},
        title={The Implementation of Soft System Methodology (SSM) for Systems Development in Organizations (Study Case: The Development of Tourism Information System in Palembang City)},
        proceedings={Proceedings of the First International Conference of Science, Engineering and Technology, ICSET 2019, November 23 2019, Jakarta, Indonesia},
        publisher={EAI},
        proceedings_a={ICSET},
        year={2020},
        month={11},
        keywords={ssm tourism information system development palembang},
        doi={10.4108/eai.23-11-2019.2301495}
    }
    
  • Sandfreni Sandfreni
    Fransiskus Adikara
    Year: 2020
    The Implementation of Soft System Methodology (SSM) for Systems Development in Organizations (Study Case: The Development of Tourism Information System in Palembang City)
    ICSET
    EAI
    DOI: 10.4108/eai.23-11-2019.2301495
Sandfreni Sandfreni1,*, Fransiskus Adikara1
  • 1: Universitas Esa Unggul
*Contact email: sandfreni@esaunggul.ac.id

Abstract

Nowadays the massive improvement in Information Technology, which integrates computer technology and telecommunication, has lead to revolution in the field of Information System. The positive momentum in the world of information technology that is indicated by the rapid growth of Internet usage should become a positive enablement in the development of tourism industry. The implementation of information technology could help the tourist in finding the information about tourist attractions, its facilities, route, distance, cost required to get there. Soft Systems Management (SSM) is one of the best options that can be used to support and define the tourism information system (e-tourism). The SSM defined system is expected to meet the system stakeholder requirements, such that give optimum value to the tourist and help the country to attract more tourists visiting the Indonesia.