Proceedings of the 3rd Economics and Business International Conference, EBIC 2022, 22 September 2022, Medan, North Sumatera, Indonesia

Research Article

The Influence of Employee Agility on The Performance Employee of BPJS Kesehatan in Sumatera Utara and Aceh Region Deputies

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  • @INPROCEEDINGS{10.4108/eai.22-9-2022.2337477,
        author={Radiah Nazmah Sari and Sirojuzilam  Sirojuzilam and Elisabet  Siahaan and Yeni  Absah},
        title={The Influence of Employee Agility on The Performance Employee of BPJS Kesehatan in Sumatera Utara and Aceh Region Deputies},
        proceedings={Proceedings of the 3rd Economics and Business International Conference, EBIC 2022, 22 September 2022, Medan, North Sumatera, Indonesia},
        publisher={EAI},
        proceedings_a={EBIC},
        year={2024},
        month={4},
        keywords={employees agility employee performance and bpjs kesehatan},
        doi={10.4108/eai.22-9-2022.2337477}
    }
    
  • Radiah Nazmah Sari
    Sirojuzilam Sirojuzilam
    Elisabet Siahaan
    Yeni Absah
    Year: 2024
    The Influence of Employee Agility on The Performance Employee of BPJS Kesehatan in Sumatera Utara and Aceh Region Deputies
    EBIC
    EAI
    DOI: 10.4108/eai.22-9-2022.2337477
Radiah Nazmah Sari1,*, Sirojuzilam Sirojuzilam1, Elisabet Siahaan1, Yeni Absah1
  • 1: Universitas Sumatera Utara
*Contact email: nazmahradiah@gmail.com

Abstract

The percentage of the target in BPJS Kesehatan is not up to 100%, but the achievement of performance on BPJS Kesehatan in 2020 does not reach the target. The lowest achievement is in the indicator of the Percentage of Competent Human Resources (HR), which is 63.72% of the 83% target. Therefore, the BPJS Kesehatan organizational agility strategy in dealing with changes and improving employee performance must be re-evaluated.The results of the employee agility test at BPJS Kesehatan Deputy for Sumatera Utara-Aceh Region which were carried out on employees consisting of 13 Heads of Referral Benefit Guarantee (RBG), 13 Heads of Primary Benefit Guarantee (PMP), 55 PMR Verifiers, 17 PMP Verifiers, 12 Staff Utilization of Primary Benefit Review, 13 Staff of Referral Benefit Review Utilization and 48 District/City Verifiers with a total of 171 people with a minimum passing grade target of 70 were not achieved. This shows that there are still many employees who do not have employee agility, especially related to the field of work that is carried out routinely which of course will have an impact on not optimal performance.