Research Article
The Influence of Employee Agility on The Performance Employee of BPJS Kesehatan in Sumatera Utara and Aceh Region Deputies
@INPROCEEDINGS{10.4108/eai.22-9-2022.2337477, author={Radiah Nazmah Sari and Sirojuzilam Sirojuzilam and Elisabet Siahaan and Yeni Absah}, title={The Influence of Employee Agility on The Performance Employee of BPJS Kesehatan in Sumatera Utara and Aceh Region Deputies}, proceedings={Proceedings of the 3rd Economics and Business International Conference, EBIC 2022, 22 September 2022, Medan, North Sumatera, Indonesia}, publisher={EAI}, proceedings_a={EBIC}, year={2024}, month={4}, keywords={employees agility employee performance and bpjs kesehatan}, doi={10.4108/eai.22-9-2022.2337477} }- Radiah Nazmah Sari
Sirojuzilam Sirojuzilam
Elisabet Siahaan
Yeni Absah
Year: 2024
The Influence of Employee Agility on The Performance Employee of BPJS Kesehatan in Sumatera Utara and Aceh Region Deputies
EBIC
EAI
DOI: 10.4108/eai.22-9-2022.2337477
Abstract
The percentage of the target in BPJS Kesehatan is not up to 100%, but the achievement of performance on BPJS Kesehatan in 2020 does not reach the target. The lowest achievement is in the indicator of the Percentage of Competent Human Resources (HR), which is 63.72% of the 83% target. Therefore, the BPJS Kesehatan organizational agility strategy in dealing with changes and improving employee performance must be re-evaluated.The results of the employee agility test at BPJS Kesehatan Deputy for Sumatera Utara-Aceh Region which were carried out on employees consisting of 13 Heads of Referral Benefit Guarantee (RBG), 13 Heads of Primary Benefit Guarantee (PMP), 55 PMR Verifiers, 17 PMP Verifiers, 12 Staff Utilization of Primary Benefit Review, 13 Staff of Referral Benefit Review Utilization and 48 District/City Verifiers with a total of 171 people with a minimum passing grade target of 70 were not achieved. This shows that there are still many employees who do not have employee agility, especially related to the field of work that is carried out routinely which of course will have an impact on not optimal performance.