Analysis of Student Satisfaction Regarding the Learning Environment and Its Relationship to Student Academic Achievement (Case Study of Students of Business Administration Department, Politeknik Negeri Bengkalis )

This research aims to determine student satisfaction with the learning environment in the Department of Business Administration, Politeknik Negeri Bengkalis and to determine the relationship between student’s satisfaction and student’s academic achievement. In this study, the samples were students from the Department of Business Administration, Politeknik Negeri Bengkalis. This research was carried out in order to improve academic quality of students majoring in Business Administration. The research carried out was survey research using a questionnaire as an instrument for data collection. The main analytical tools used in this research are correlation and regression analysis which is assisted by software to process data and then analyzed to draw conclusions. The results of this research show that: 1.The tangible, reliability, responsiveness and assurance which are the dimensions of satisfaction variable simultaneously have a significant influence on student academic achievement with an influence of 52.7%, 2. The Assurance which is one of the dimension of the satisfaction variable the most dominantly influences students‘ academic achievement, and 3. The dimension of the satisfaction variable that has the least influence on the academic achievement of students that major in Business Administration of Politeknik Negeri Bengkalis is the tangible dimension.