Proceedings of the 11th International Applied Business and Engineering Conference, ABEC 2023, September 21st, 2023, Bengkalis, Riau, Indonesia

Research Article

Redesign User Interface and User Experience on a New Student Admission Website Using a Design Thinking Method

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  • @INPROCEEDINGS{10.4108/eai.21-9-2023.2342885,
        author={Muhammad Mahrus Zain and Eileen  Noviana and Edi Tri Prayitno},
        title={Redesign User Interface and User Experience on a New Student Admission Website Using a Design Thinking Method},
        proceedings={Proceedings of the 11th International Applied Business and Engineering Conference, ABEC 2023, September 21st, 2023, Bengkalis, Riau, Indonesia},
        publisher={EAI},
        proceedings_a={ABEC},
        year={2024},
        month={2},
        keywords={user interface user experience design thinking usability testing pmb pcr},
        doi={10.4108/eai.21-9-2023.2342885}
    }
    
  • Muhammad Mahrus Zain
    Eileen Noviana
    Edi Tri Prayitno
    Year: 2024
    Redesign User Interface and User Experience on a New Student Admission Website Using a Design Thinking Method
    ABEC
    EAI
    DOI: 10.4108/eai.21-9-2023.2342885
Muhammad Mahrus Zain1,*, Eileen Noviana1, Edi Tri Prayitno1
  • 1: Politeknik Caltex Riau
*Contact email: mahrus@pcr.ac.id

Abstract

Politeknik Caltex Riau is a private campus in Riau Province that offers registration for prospective new students on an annual basis. The registration process can be done through the PMB PCR website, which provides information about registration details and tuition fees. After interviewing three students, it was discovered that there were certain difficulties in obtaining information about program paths and confusion during the registration process. To address these issues, a redesign of the New Student Admission website was carried out using the design thinking method. This involved empathizing with the users, mapping out the problems, creating a prototype, and testing it with prospective students. The result of this research was a redesigned prototype for the New Student Admission website, which achieved a good usability rating of 92.67%. This indicates that the new design has a high level of learnability, memorability, efficiency, and user satisfaction.