Research Article
Redesign User Interface and User Experience on a New Student Admission Website Using a Design Thinking Method
@INPROCEEDINGS{10.4108/eai.21-9-2023.2342885, author={Muhammad Mahrus Zain and Eileen Noviana and Edi Tri Prayitno}, title={Redesign User Interface and User Experience on a New Student Admission Website Using a Design Thinking Method}, proceedings={Proceedings of the 11th International Applied Business and Engineering Conference, ABEC 2023, September 21st, 2023, Bengkalis, Riau, Indonesia}, publisher={EAI}, proceedings_a={ABEC}, year={2024}, month={2}, keywords={user interface user experience design thinking usability testing pmb pcr}, doi={10.4108/eai.21-9-2023.2342885} }- Muhammad Mahrus Zain
Eileen Noviana
Edi Tri Prayitno
Year: 2024
Redesign User Interface and User Experience on a New Student Admission Website Using a Design Thinking Method
ABEC
EAI
DOI: 10.4108/eai.21-9-2023.2342885
Abstract
Politeknik Caltex Riau is a private campus in Riau Province that offers registration for prospective new students on an annual basis. The registration process can be done through the PMB PCR website, which provides information about registration details and tuition fees. After interviewing three students, it was discovered that there were certain difficulties in obtaining information about program paths and confusion during the registration process. To address these issues, a redesign of the New Student Admission website was carried out using the design thinking method. This involved empathizing with the users, mapping out the problems, creating a prototype, and testing it with prospective students. The result of this research was a redesigned prototype for the New Student Admission website, which achieved a good usability rating of 92.67%. This indicates that the new design has a high level of learnability, memorability, efficiency, and user satisfaction.