Proceedings of the 11th International Applied Business and Engineering Conference, ABEC 2023, September 21st, 2023, Bengkalis, Riau, Indonesia

Research Article

Revamping KELUARGAKU 2.0 Information System: A Journey of Innovation

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  • @INPROCEEDINGS{10.4108/eai.21-9-2023.2342884,
        author={Heni  Rachmawati and Anggy  Trisnadoli and Indah  Lestari and Muhammad  Iqbal},
        title={Revamping KELUARGAKU 2.0 Information System: A Journey of Innovation},
        proceedings={Proceedings of the 11th International Applied Business and Engineering Conference, ABEC 2023, September 21st, 2023, Bengkalis, Riau, Indonesia},
        publisher={EAI},
        proceedings_a={ABEC},
        year={2024},
        month={2},
        keywords={reengineering prototyping performance test pusyanra lancang kuning},
        doi={10.4108/eai.21-9-2023.2342884}
    }
    
  • Heni Rachmawati
    Anggy Trisnadoli
    Indah Lestari
    Muhammad Iqbal
    Year: 2024
    Revamping KELUARGAKU 2.0 Information System: A Journey of Innovation
    ABEC
    EAI
    DOI: 10.4108/eai.21-9-2023.2342884
Heni Rachmawati1,*, Anggy Trisnadoli1, Indah Lestari1, Muhammad Iqbal1
  • 1: Politeknik Caltex Riau
*Contact email: henni@pcr.ac.id

Abstract

Pusyanra Lancang Kuning, an integrated service model focusing on excellent customer service and meeting the needs of all age groups, introduced its website, "Keluargaku," in 2022 to support their efforts. However, the initial version of Keluargaku faced issues such as bugs, errors, data input problems, and limitations, resulting in ineffective information dissemination and an unattractive static view. To address these problems, reengineering was undertaken for Keluargaku version 2.0. The reengineering process employed the prototyping method in two iterations, leading to 15 significant feature improvements and three additional features. The system was developed using the latest Laravel framework and underwent user acceptance and performance tests. The results showed that Keluargaku 2.0 was well-received and effectively supported the Lancang Kuning Pusyanra team's work. During performance tests, where 100 virtual users generated 2340 requests, there were no failed requests, and the average response time was 30,719 ms, demonstrating the system's good performance.