Proceedings of International Conference of Social Science, ICOSS 2018, Denpasar, Indonesia

Research Article

Legal Protection for Tourists on Trips to Bali

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  • @INPROCEEDINGS{10.4108/eai.21-9-2018.2281139,
        author={I Gusti Ngurah Dhian Prismanatha and I Made Sepud and I Gusti Bagus Suryawan},
        title={Legal Protection for Tourists on Trips to Bali},
        proceedings={Proceedings of International Conference of Social Science, ICOSS 2018, Denpasar, Indonesia},
        publisher={EAI},
        proceedings_a={ICOSS},
        year={2019},
        month={1},
        keywords={legal protection liability tourist travel bureau trip},
        doi={10.4108/eai.21-9-2018.2281139}
    }
    
  • I Gusti Ngurah Dhian Prismanatha
    I Made Sepud
    I Gusti Bagus Suryawan
    Year: 2019
    Legal Protection for Tourists on Trips to Bali
    ICOSS
    EAI
    DOI: 10.4108/eai.21-9-2018.2281139
I Gusti Ngurah Dhian Prismanatha1,*, I Made Sepud1, I Gusti Bagus Suryawan1
  • 1: Universitas Warmadewa
*Contact email: dhian.prismanantha@gmail.com

Abstract

With the perspective of Indonesian law, this paper examines forms of legal protection for tourists who travel in Bali as well as examines legal liabilites of the Travel Bureau toward tourists who do not enjoy their trips. This study was realized in the design of empirical legal research based on the gap between legal provisions in Article 26 letter d of the tourism law and contradictory situations provided by travel service agent. The results show that legal protection for tourists on tourist trips is preventive and repressive, focusing on providing security and comfort for tourists. Legal responsibility by the Travel Agency that provides the best servants for tourists is an absolute responsibility where the travel agency will upgrade the service and do refunding