Proceedings of the 1st Tidar International Conference on Advancing Local Wisdom Towards Global Megatrends, TIC 2020, 21-22 October 2020, Magelang, Jawa Tengah, Indonesia

Research Article

Effect of Tourism Awareness Work Culture on Visiting People Satisfaction at Muaro Lasak Beach

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  • @INPROCEEDINGS{10.4108/eai.21-10-2020.2311864,
        author={Aldri Frinaldi and Afriva Khaidir and Yulvia Chrisdiana and Muhammad Nazhif Asy'ari and Anton Sugiono},
        title={Effect of Tourism Awareness Work Culture on Visiting People Satisfaction at Muaro Lasak Beach},
        proceedings={Proceedings of the 1st Tidar International Conference on Advancing Local Wisdom Towards Global Megatrends, TIC 2020, 21-22 October 2020, Magelang, Jawa Tengah, Indonesia},
        publisher={EAI},
        proceedings_a={TIC},
        year={2021},
        month={11},
        keywords={tourism apparatus work culture tourism conscious work culture visitor satisfaction},
        doi={10.4108/eai.21-10-2020.2311864}
    }
    
  • Aldri Frinaldi
    Afriva Khaidir
    Yulvia Chrisdiana
    Muhammad Nazhif Asy'ari
    Anton Sugiono
    Year: 2021
    Effect of Tourism Awareness Work Culture on Visiting People Satisfaction at Muaro Lasak Beach
    TIC
    EAI
    DOI: 10.4108/eai.21-10-2020.2311864
Aldri Frinaldi1,*, Afriva Khaidir1, Yulvia Chrisdiana2, Muhammad Nazhif Asy'ari1, Anton Sugiono1
  • 1: Universitas Negeri Padang, Indonesia
  • 2: Sekolah TInggi Ilmu Administrasi Sandikta, Indonesia
*Contact email: aldri@fis.unp.ac.id

Abstract

The presence of tourism awareness work culture determined the number of visiting people to West Sumatera. One of the most visited attraction was Muaro Lasak Beach which is not only sought by domestic but also overseas people. The aim of this research was to see the effect of tourism awareness work culture among tourism community in increasing the visiting people satisfaction in Muaro Lasak Beach. This aim was approached by using phenomenology-qualitative method that used observation, interview, and documentation study as the data collecting technique. The result showed that the satisfaction of visiting people was still low because there was a gap between their expectation and the service ther received. It concluded that visiting people satisfaction was influenced by the implementation of tourism awareness work culture among tourism community.