Research Article
Community Satisfaction Index in Coastal Community Empowerment by PT. Indonesia Power Generation Unit (UP) Suralaya, Cilegon-Banten in 2018
@INPROCEEDINGS{10.4108/eai.21-10-2019.2294386, author={Kandung Sapto Nugroho and Hartuti Purnaweni}, title={Community Satisfaction Index in Coastal Community Empowerment by PT. Indonesia Power Generation Unit (UP) Suralaya, Cilegon-Banten in 2018}, proceedings={Proceedings of the 4th International Conference on Indonesian Social and Political Enquiries, ICISPE 2019, 21-22 October 2019, Semarang, Central Java, Indonesia}, publisher={EAI}, proceedings_a={ICISPE}, year={2020}, month={4}, keywords={corporate social responsibility empowerment indonesia power}, doi={10.4108/eai.21-10-2019.2294386} }- Kandung Sapto Nugroho
Hartuti Purnaweni
Year: 2020
Community Satisfaction Index in Coastal Community Empowerment by PT. Indonesia Power Generation Unit (UP) Suralaya, Cilegon-Banten in 2018
ICISPE
EAI
DOI: 10.4108/eai.21-10-2019.2294386
Abstract
This study measures community satisfaction with the practice of coastal community empowerment carried out by PT. Indonesia Power Generation Unit (UP) Suralaya. Banten is one of the provinces which has a coastline of 517.42 km with 40.88 km is Cilegon City area. The Corporate Social Responsibility by PT. Indonesia Power Generation Unit (UP) Suralaya is carried out for the ring-one community that has a seashore, namely in Salira Village, Serang Regency and Suralaya Village and Lebakgede Village, Cilegon City. The research approach used is a quantitative approach coupled with qualitative analysis. The data collection used structured interviews, observations, and documentation studies. The results of the discussion showed a strong contribution from PT. Indonesia Power Generation Unit (UP) Suralaya's Corporate Social Responsibility program to empower the communities in Salira, Suralaya and Lebakgede, Cilegon City, Banten Province based on community centered development. PT. Indonesia Power Generation Unit (UP) Suralaya established an administrative leader communication forum consisting of the company, the communities and the formal leaders. As the result, it can lead to the community satisfaction levels (74.09%) for the existence/presence by PT. Indonesia Power Generation Unit (UP) Suralaya which is getting better.
