Proceedings of the 1st International Conference on Economics and Business, ICEB 2023, 2-3 August 2023, Padang, Sumatera Barat, Indonesia

Research Article

The Effect Of Organizational Culture and Normative Commitment on Organizational Citizenship Behavior (OCB) Of Civil Servants in Pontianak Environmental Agency

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  • @INPROCEEDINGS{10.4108/eai.2-8-2023.2341553,
        author={Lisa  Safitri and Devi  Yasmin},
        title={The Effect Of Organizational Culture and Normative Commitment on Organizational Citizenship Behavior (OCB) Of Civil Servants in Pontianak Environmental Agency},
        proceedings={Proceedings of the 1st International Conference on Economics and Business, ICEB 2023, 2-3 August 2023, Padang, Sumatera Barat, Indonesia},
        publisher={EAI},
        proceedings_a={ICEB},
        year={2024},
        month={6},
        keywords={organizational culture normative commitment and organizational citizenship behavior (ocb)},
        doi={10.4108/eai.2-8-2023.2341553}
    }
    
  • Lisa Safitri
    Devi Yasmin
    Year: 2024
    The Effect Of Organizational Culture and Normative Commitment on Organizational Citizenship Behavior (OCB) Of Civil Servants in Pontianak Environmental Agency
    ICEB
    EAI
    DOI: 10.4108/eai.2-8-2023.2341553
Lisa Safitri1,*, Devi Yasmin1
  • 1: Universitas Muhammadiyah Pontianak
*Contact email: 191310070@unmuhpnk.ac.id

Abstract

This study aims to determine and analyze the influence of Organizational Culture and Normative Commitment on Organizational Citizenship Behavior (OCB) in Pontianak Environmental Agency. This study employs associational research. 61 civil servants from the Pontianak Environmental Agency participated in this study. The sampling method employed is either saturation sampling or a census. Data collection techniques with questionnaires. The analysis employs traditional assumption tests, including tests for normality, linearity, and multicollinearity. Multiple linear regression analysis, multiple correlation coefficients, coefficient of determination, simultaneous influence test (F test), and partial influence test (t test) are employed in the data analysis method. Organizational Culture and Normative Commitment had a positive and statistically significant effect on Organizational Citizenship Behavior (OCB), as determined by the F test. The results of the t-test of the Organizational Culture variable have a positive and significant effect on Organizational Citizenship Behavior (OCB), as does the t-test of Normative Commitment.