Research Article
Transparent Perception and Police Trust Against the Background of Wide Application of Police Portal Websites
@INPROCEEDINGS{10.4108/eai.2-12-2022.2332270, author={Hengyu Liu and Yige Cui and Guoli Feng and Zhiying Chen}, title={Transparent Perception and Police Trust Against the Background of Wide Application of Police Portal Websites}, proceedings={Proceedings of the 3rd International Conference on Big Data Economy and Information Management, BDEIM 2022, December 2-3, 2022, Zhengzhou, China}, publisher={EAI}, proceedings_a={BDEIM}, year={2023}, month={6}, keywords={e-government; transparent perception; police trust; people's computer literacy}, doi={10.4108/eai.2-12-2022.2332270} }- Hengyu Liu
Yige Cui
Guoli Feng
Zhiying Chen
Year: 2023
Transparent Perception and Police Trust Against the Background of Wide Application of Police Portal Websites
BDEIM
EAI
DOI: 10.4108/eai.2-12-2022.2332270
Abstract
The rapid development of e-government has profoundly changed the traditional public relations model. Taking the police portal as the background, this paper explores the internal logic between it and police trust in the context of widespread electronic application from the perspective of public transparency perception, and proposes strategies to enhance public transparency perception and police trust to constitute the research objectives. This paper conducts an empirical test with people's perception of transparency as the main effect, people's satisfaction with e-government as the mediating effect, and people's computer literacy as the moderating effect. It is found that: Firstly, people's perception of transparency is pos-itively related to police trust. Secondly, people's satisfaction with e-government has a partial mediating effect on the relationship between people's perception of transparency and police trust. Thirdly, computer literacy plays a moderating role in people's perception of transparency and police trust. This paper verifies the above influencing factors and provides theoretical support and policy input for the subsequent construction of police trust and the pro-motion of sustainable development of e-government.
