Research Article
Artificial Intelligence Driven E-Commerce Business Model Under New Retail Environment
@INPROCEEDINGS{10.4108/eai.2-12-2022.2328056, author={Tao Guo and Thelma D. Palaoag}, title={Artificial Intelligence Driven E-Commerce Business Model Under New Retail Environment}, proceedings={Proceedings of the 2nd International Conference on Information, Control and Automation, ICICA 2022, December 2-4, 2022, Chongqing, China}, publisher={EAI}, proceedings_a={ICICA}, year={2023}, month={3}, keywords={ai wholesale and retail customer satisfaction supply chain business model}, doi={10.4108/eai.2-12-2022.2328056} }- Tao Guo
Thelma D. Palaoag
Year: 2023
Artificial Intelligence Driven E-Commerce Business Model Under New Retail Environment
ICICA
EAI
DOI: 10.4108/eai.2-12-2022.2328056
Abstract
Today's world is taking on a new look of great development, reform and adjustment, and scientific and technological innovation has entered an unprecedented intensive and active period. At present, all kinds of development adhere to digital transformation and improve the quality of development. To be more specific, the artificial intelligence algorithms of voice recognition, image recognition and digitization will fundamentally promote the retail industry. With the market reform, only by using new technologies to transform the whole link of the wholesale and retail industry can we meet the precise and personalized needs of customers. Through the main analysis of customer management, warehousing and inventory management, supply chain management and new payment, this paper will take the customer high-quality experience as the purpose and the whole retail ecological sharing platform as the starting point to achieve the grand goal of high-quality development. This paper upgrades and transforms the artificial intelligence of each node of the wholesale and retail industry, puts forward the "big data + local distribution and retail e-commerce business model", reshapes the whole link of the wholesale and retail industry, and designs the "intelligent factory e-commerce business model". The deep integration of artificial intelligence and wholesale and retail can create new productivity, so as to realize more comprehensive automatic supply chain management, operation