Research Article
Study on Sleep Service System and Intelligent Product Design for Anxious Elderly People
@INPROCEEDINGS{10.4108/eai.2-12-2022.2328028, author={Ruibo Song and Wenjing Chen}, title={Study on Sleep Service System and Intelligent Product Design for Anxious Elderly People}, proceedings={Proceedings of the 2nd International Conference on Information, Control and Automation, ICICA 2022, December 2-4, 2022, Chongqing, China}, publisher={EAI}, proceedings_a={ICICA}, year={2023}, month={3}, keywords={the elderly; anxious; sleep; service system；intelligent product}, doi={10.4108/eai.2-12-2022.2328028} }- Ruibo Song
Wenjing Chen
Year: 2023
Study on Sleep Service System and Intelligent Product Design for Anxious Elderly People
ICICA
EAI
DOI: 10.4108/eai.2-12-2022.2328028
Abstract
In order to alleviate the elderly due to social environment changes and life pressure caused by bedtime anxiety. Guide the elderly to form a good bedtime habit, which can solve the problem of difficult to fall asleep and easy to wake up from the root. From the perspective of service design, in-depth research was conducted on the elderly's living habits and the causes of emotional fluctuations. Through the study of elderly users and stakeholders, the operation process of the system is visualized with the help of service system diagram, and finally the design and presentation of contact points are carried out. The constructed service system effectively solves the main demands of users and their stakeholders through the interaction of contact points such as "automatic sleep monitoring blood pressure meter", "sleep environment control terminal" and online APP. Reduce the emotional fluctuation of the elderly before going to bed, and build reasonable solutions for different pain points and needs of the elderly. To create better experience and value for users with family as the center.
