Proceedings of the 2nd International Conference on Quran and Hadith Studies Information Technology and Media in Conjunction with the 1st International Conference on Islam, Science and Technology, ICONQUHAS & ICONIST, Bandung, October 2-4, 2018, Indonesia

Research Article

The Evaluation Model of Student Decision in Using Islamic Banking: Theory of Planned Behavior Approach

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  • @INPROCEEDINGS{10.4108/eai.2-10-2018.2295599,
        author={Sugiyanto  Sugiyanto and Jatmiko  Jatmiko and Nurjannah Endah Rahayu and Dwi Hendro Widayatmoko},
        title={The Evaluation Model of Student Decision in Using Islamic Banking: Theory of Planned Behavior Approach},
        proceedings={Proceedings of the 2nd International Conference on Quran and Hadith Studies Information Technology and Media in Conjunction with the 1st International Conference on Islam, Science and Technology,  ICONQUHAS \& ICONIST, Bandung, October 2-4, 2018, Indonesia},
        publisher={EAI},
        proceedings_a={ICONQUHAS},
        year={2020},
        month={5},
        keywords={theory of planned behavior structural equations modelling sharia banking student},
        doi={10.4108/eai.2-10-2018.2295599}
    }
    
  • Sugiyanto Sugiyanto
    Jatmiko Jatmiko
    Nurjannah Endah Rahayu
    Dwi Hendro Widayatmoko
    Year: 2020
    The Evaluation Model of Student Decision in Using Islamic Banking: Theory of Planned Behavior Approach
    ICONQUHAS
    EAI
    DOI: 10.4108/eai.2-10-2018.2295599
Sugiyanto Sugiyanto1,*, Jatmiko Jatmiko1, Nurjannah Endah Rahayu1, Dwi Hendro Widayatmoko1
  • 1: Department of Management Faculty of Economic and Business Esa Unggul University, Kebon Jeruk, Jakarta, Indonesia
*Contact email: sugiyanto@esaunggul.ac.id

Abstract

Research on consumer behavior has been focused more on service advertisements and so on. This study evaluates the customer decision model i using the TPB approach. The expected results from this study are first, making a decision model for the selection of Islamic banks among students by using the development of planned behavioral theory. Second is to find out whether Islamic bank selection behavior for activities is carried out with careful consideration or just following others, third is to find out the profile of potential customers of Islamic banks among University of Esa Unggul students. Using primary data by distributing questionnaires to respondents by using purposive sampling method. Data analysis using causality method using Structural Equation Modeling (SEM) and qualitative analysis is done by cross tab and mapping of respondents' answers to find out how the characteristics of potential customers of Islamic banks among students. The expected findings from the results of this study were the first evaluation of the decision model of the selection of Islamic banks among students at Esa Unggul University, the second factor which had the greatest influence in the decision on the selection of Islamic banks among students at Esa Unggul University Jakarta, the third to find out the profile potential customers of Islamic banks among Esa Unggul University students in Jakarta.