Proceedings of the 8th Annual International Seminar on Transformative Education and Educational Leadership, AISTEEL 2023, 19 September 2023, Medan, North Sumatera Province, Indonesia

Research Article

Barriers To Communication In Emergency Room Between Nurse And Patient’s Family In Doloksanggul Hospital

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  • @INPROCEEDINGS{10.4108/eai.19-9-2023.2340449,
        author={Evi  Aisyah and Meisuri  Meisuri and Fauziah Khairani Lubis},
        title={Barriers To Communication In Emergency Room Between Nurse And Patient’s Family In Doloksanggul  Hospital},
        proceedings={Proceedings of the 8th Annual International Seminar on Transformative Education and Educational Leadership, AISTEEL 2023, 19 September 2023, Medan, North Sumatera Province, Indonesia},
        publisher={EAI},
        proceedings_a={AISTEEL},
        year={2023},
        month={12},
        keywords={barrier communication hospital nurse patient},
        doi={10.4108/eai.19-9-2023.2340449}
    }
    
  • Evi Aisyah
    Meisuri Meisuri
    Fauziah Khairani Lubis
    Year: 2023
    Barriers To Communication In Emergency Room Between Nurse And Patient’s Family In Doloksanggul Hospital
    AISTEEL
    EAI
    DOI: 10.4108/eai.19-9-2023.2340449
Evi Aisyah1,*, Meisuri Meisuri1, Fauziah Khairani Lubis2
  • 1: Universitas Negeri Medan, Medan Johor
  • 2: Universitas Negeri Medan, Medan Area
*Contact email: eviaisyah30@gmail.com

Abstract

The objective of this study was to describe of barriers to communication in emergency room between nurse and patient’s family in Doloksanggul hospital. This research was conducted by using descriptive qualitative research. The data of this study were utterances in conversation between nurse and patient’s family in Doloksanggul hospital. Participant observation technique was performed to collect the data. The results showed that (1) To explain the reasons for communication barriers occuring. The data of this study was obtained from interview of conversation between nurses and patients’ family. Then, the dominant type is related to psychological barriers. From the analyzed realization types of barriers to communication it was found that environmental, culture factors, and miscomunication are the causes of barriers to communication occurred in Hospital at Doloksanggul.