Proceedings of the First International Conference on Technology Management and Tourism, ICTMT, 19 August, Kuala Lumpur, Malaysia

Research Article

The Impact Of Work Stress And Organizational Commitment To Turnover Intention At Mm Juice Restaurant Bali District

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  • @INPROCEEDINGS{10.4108/eai.19-8-2019.2293781,
        author={I Wayan Gde Sarmawa and I Putu Randy Ariana and Ni Wayan Sitiari},
        title={The Impact Of Work Stress And Organizational Commitment To Turnover Intention At Mm Juice Restaurant Bali District},
        proceedings={Proceedings of the First International Conference on Technology Management and Tourism, ICTMT, 19 August, Kuala Lumpur, Malaysia},
        publisher={EAI},
        proceedings_a={ICTMT},
        year={2020},
        month={5},
        keywords={work stress organizational commitment and turnover intention},
        doi={10.4108/eai.19-8-2019.2293781}
    }
    
  • I Wayan Gde Sarmawa
    I Putu Randy Ariana
    Ni Wayan Sitiari
    Year: 2020
    The Impact Of Work Stress And Organizational Commitment To Turnover Intention At Mm Juice Restaurant Bali District
    ICTMT
    EAI
    DOI: 10.4108/eai.19-8-2019.2293781
I Wayan Gde Sarmawa1,*, I Putu Randy Ariana1, Ni Wayan Sitiari1
  • 1: Magister of Management, Universitas Warmadewa, Denpasar, Bali
*Contact email: iwayan.gde@gmail.com

Abstract

One form of employee behavior that often arises is the desire to move work (turnover intention) which leads to the decision of the employee to leave their jobs. This is caused by several factors including high work stress and low organizational commitment. This study aims to determine the impact of work stress and organizational commitment on turnover intention at MM Juice Restaurant in Bali. The respondents of this study were restaurant operations employee in all branches of Bali District. The number of samples of this study was set at 77 people by determining the number of representative samples. The study used partial least square (PLS) analysis with the help of the PLS software program. the results of this study indicate that 1) work stress has a negative and significant impact on organizational commitment, 2) work stress has a positive and significant impact on turnover intention, 3) organizational commitment has a negative and significant impact on turnover intention, 4) organizational commitment is a partial mediation between stress work and turnover intention. The implication of this research is that all branches of MM Juice Restaurant in Bali District should pay more attention to the employee turnover rate by looking at the work demands and workload given so that employee does not experience excessive work stress. In addition, it is necessary to increase employee commitment so that it reduces the desire of employee to move to work.