11th EAI International Conference on Heterogeneous Networking for Quality, Reliability, Security and Robustness

Research Article

Characterizing Web Users Based on Their Required Criteria

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  • @INPROCEEDINGS{10.4108/eai.19-8-2015.2260878,
        author={ming-yi shih},
        title={Characterizing Web Users Based on Their Required Criteria },
        proceedings={11th EAI International Conference on Heterogeneous Networking for Quality, Reliability, Security and Robustness},
        publisher={IEEE},
        proceedings_a={QSHINE},
        year={2015},
        month={9},
        keywords={web usage mining; required criteria; clustering; pattern discovery},
        doi={10.4108/eai.19-8-2015.2260878}
    }
    
  • ming-yi shih
    Year: 2015
    Characterizing Web Users Based on Their Required Criteria
    QSHINE
    IEEE
    DOI: 10.4108/eai.19-8-2015.2260878
ming-yi shih1,*
  • 1: National Changhua University of Education
*Contact email: myshih@cc.ncue.edu.tw

Abstract

In order to run a successful website, it is significantly crucial for website owners to understand users’ intentions and desires. By capturing these information, they can provide better service and enhance marketing strategy to achieve this goal. Web usage mining (WUM) is an application that can help people to explore the useful patterns of users’ browsing usages. Traditionally, it discovers knowledge from Web log data. However in some websites, they offer a service that users can select or enter some required criteria from fields, and these information will be saved online. These criteria show the intentions or desires of a certain object required for this user. Interested persons can enter queries or browse categories to find these posted cases. In this paper, clustering method is applied to group similar users based on these collected required criteria in a website. When dataset is huge, it is difficult to find the characteristics of individual group. Thus association rule mining is applied to each cluster. The generated rules can be inferred to identify the interests and characteristics of users in each group. Finally, marketing decision can be made especially for each group’s users.