Research Article
External Quality Assurance Model in HEIs: 3-D ACS Framework
@INPROCEEDINGS{10.4108/eai.19-12-2020.2309250, author={Maria Magdalena Wahyuni Inderawati and PoTsang B Huang and Ronald Sukwadi}, title={External Quality Assurance Model in HEIs: 3-D ACS Framework}, proceedings={Proceedings of The 6th Asia-Pacific Education And Science Conference, AECon 2020, 19-20 December 2020, Purwokerto, Indonesia}, publisher={EAI}, proceedings_a={AECON}, year={2021}, month={8}, keywords={higher education quality assurance 3-d acs framework}, doi={10.4108/eai.19-12-2020.2309250} }- Maria Magdalena Wahyuni Inderawati
PoTsang B Huang
Ronald Sukwadi
Year: 2021
External Quality Assurance Model in HEIs: 3-D ACS Framework
AECON
EAI
DOI: 10.4108/eai.19-12-2020.2309250
Abstract
Based on pre-existing literature, accreditation, customer satisfaction, and education for sustainable development are essential perspectives in measuring tertiary institutions' quality. A preliminary survey was conducted to identify important aspects of determining higher education quality. The results showed the accreditation requirements had already covered almost all aspects; however, it lacked student satisfaction and sustainable development education. The previous studies showed each perspective had been evaluated separately and has advantages and disadvantages. This paper proposes a novel quality framework consisting of three crucial perspectives: Accreditation ranking, Customer satisfaction, and education for sustainable development, which will be correlated with each other to obtain a comprehensive and holistic measure of the quality for a higher education institution. It is called the 3-D ACS Framework. This paper only presents the surface of the 3-D ACS Framework concept. Henceforth, in-depth research must be carried out to provide a more comprehensive concept of measuring higher education quality.
