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Proceedings of The 2nd International Conference On Advance And Scientific Innovation, ICASI 2019, 18 July, Banda Aceh, Indonesia

Research Article

Applying Total Quality Model for Improving Quality In the Grassroots Jamu Enterprises

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  • @INPROCEEDINGS{10.4108/eai.18-7-2019.2288597,
        author={Kartika  Nuringsih and Rodhiah  Rodhiah},
        title={Applying Total Quality Model for Improving Quality In the Grassroots Jamu Enterprises},
        proceedings={Proceedings of The 2nd International Conference On Advance And Scientific Innovation, ICASI 2019, 18 July, Banda Aceh,  Indonesia},
        publisher={EAI},
        proceedings_a={ICASI},
        year={2019},
        month={11},
        keywords={grassroots jamu enterprises quality culture tqm},
        doi={10.4108/eai.18-7-2019.2288597}
    }
    
  • Kartika Nuringsih
    Rodhiah Rodhiah
    Year: 2019
    Applying Total Quality Model for Improving Quality In the Grassroots Jamu Enterprises
    ICASI
    EAI
    DOI: 10.4108/eai.18-7-2019.2288597
Kartika Nuringsih1,*, Rodhiah Rodhiah1
  • 1: Faculty of Economics,Tarumanagara University, Indonesia
*Contact email: kartikan@fe.untar.ac.id

Abstract

To develop the quality culture in the grassroots jamu enterprises practices, this article evaluates the model of quality management based on TQM. The business has existed for a long time, yet has remained unregistered. Therefore, their quality performances have not been entirely monitored by the government. It serves as an instrument to measure the implementation of quality culture in their daily work process, such as preparation input, productions, output, service quality, and environmental relationships. The goal of the social engineering is to develop awareness in the communities to control the quality continuously. The theoretical and policy implications will then be discussed.

Keywords
grassroots jamu enterprises quality culture tqm
Published
2019-11-26
Publisher
EAI
http://dx.doi.org/10.4108/eai.18-7-2019.2288597
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