Research Article
Applying Total Quality Model for Improving Quality In the Grassroots Jamu Enterprises
@INPROCEEDINGS{10.4108/eai.18-7-2019.2288597, author={Kartika Nuringsih and Rodhiah Rodhiah}, title={Applying Total Quality Model for Improving Quality In the Grassroots Jamu Enterprises}, proceedings={Proceedings of The 2nd International Conference On Advance And Scientific Innovation, ICASI 2019, 18 July, Banda Aceh, Indonesia}, publisher={EAI}, proceedings_a={ICASI}, year={2019}, month={11}, keywords={grassroots jamu enterprises quality culture tqm}, doi={10.4108/eai.18-7-2019.2288597} }- Kartika Nuringsih
Rodhiah Rodhiah
Year: 2019
Applying Total Quality Model for Improving Quality In the Grassroots Jamu Enterprises
ICASI
EAI
DOI: 10.4108/eai.18-7-2019.2288597
Abstract
To develop the quality culture in the grassroots jamu enterprises practices, this article evaluates the model of quality management based on TQM. The business has existed for a long time, yet has remained unregistered. Therefore, their quality performances have not been entirely monitored by the government. It serves as an instrument to measure the implementation of quality culture in their daily work process, such as preparation input, productions, output, service quality, and environmental relationships. The goal of the social engineering is to develop awareness in the communities to control the quality continuously. The theoretical and policy implications will then be discussed.
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