Proceedings of the 1st International Conference on Informatics, Engineering, Science and Technology, INCITEST 2019, 18 July 2019, Bandung, Indonesia

Research Article

Benefits of Social Media to Improve The Sales Product

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  • @INPROCEEDINGS{10.4108/eai.18-7-2019.2287795,
        author={Respi  Silva and Yayah  Sutisnawati},
        title={Benefits of Social Media to Improve The Sales Product},
        proceedings={Proceedings of the 1st International Conference on Informatics, Engineering, Science and Technology, INCITEST 2019, 18 July 2019, Bandung, Indonesia},
        publisher={EAI},
        proceedings_a={INCITEST},
        year={2019},
        month={10},
        keywords={social media online sales marketing},
        doi={10.4108/eai.18-7-2019.2287795}
    }
    
  • Respi Silva
    Yayah Sutisnawati
    Year: 2019
    Benefits of Social Media to Improve The Sales Product
    INCITEST
    EAI
    DOI: 10.4108/eai.18-7-2019.2287795
Respi Silva1,*, Yayah Sutisnawati2
  • 1: Departemen Manajemen, Universitas Komputer Indonesia
  • 2: Departemen Keuangan dan Perbankan, Universitas Komputer Indonesia
*Contact email: respisilva@mahasiswa.unikom.ac.id

Abstract

The writing of this paper aims to explain the benefits of social media to improve the sales of a product, expand market targets, and share the information faster. This research used a descriptive method to present a complete picture of some situations of the variables under study. The results of this study are to find out how much social media is used to increase product sales and attract consumers to be interested in the products sold. Getting more consumers from social media can increase product sales, so it can be said that social media has helped turn passive buyers into loyal and active customers.