Proceedings of the 4th International Conference on Social Science, Humanity and Public Health, ICoSHIP 2023, 18-19 November 2023, Surabaya, East Java, Indonesia

Research Article

Performance Improvement and Development Strategy for Tax Center Teaching Factory (Tefa) at Politeknik Negeri Jember

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  • @INPROCEEDINGS{10.4108/eai.18-11-2023.2342562,
        author={Sri  Sundari and Linda Ekadewi Widyatami and Amar  Subagiyo},
        title={Performance Improvement and Development Strategy for Tax Center Teaching Factory (Tefa) at Politeknik Negeri Jember},
        proceedings={Proceedings of the 4th International Conference on Social Science, Humanity and Public Health, ICoSHIP 2023, 18-19 November 2023, Surabaya, East Java, Indonesia},
        publisher={EAI},
        proceedings_a={ICOSHIP},
        year={2024},
        month={1},
        keywords={tax center tefa ahp swot analysis},
        doi={10.4108/eai.18-11-2023.2342562}
    }
    
  • Sri Sundari
    Linda Ekadewi Widyatami
    Amar Subagiyo
    Year: 2024
    Performance Improvement and Development Strategy for Tax Center Teaching Factory (Tefa) at Politeknik Negeri Jember
    ICOSHIP
    EAI
    DOI: 10.4108/eai.18-11-2023.2342562
Sri Sundari1,*, Linda Ekadewi Widyatami1, Amar Subagiyo1
  • 1: Politeknik Negeri Jember
*Contact email: sri_sundari@polije.ac.id

Abstract

This study was conducted at Tax Center Teaching Factory (Tefa), Politeknik Negeri Jember. It aims to describe performance and development; develop performance improvement and development strategies; determine strategic priorities for performance improvement and development. The research method uses SWOT analysis to formulate strategies, AHP to determine priority scales, and BCG analysis to direct the FGD process. Results of SWOT analysis research show that total IFAS is 0.387 and EFAS is 1.931, so a Stable Growth Strategy is suitable to use. Long-term contract strategy with lecturer partners and educational staff on service quality and management commitment is a priority Implementation. The BCG results implemented through FGD recommend that client education and industry collaboration are required. Implementation strategies are grouped into short, medium, and long-term plans, including a list of activities to be carried out, human resources planning for required resources, and schedules of implementation for when to implement the strategy.